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Reviews, get directions and information for Once Upon A Child - Altamonte Springs, FL

Once Upon A Child - Altamonte Springs, FL

About

Once Upon A Child buys and sells gently used kids stuff. We pay on the spot for clothing, toys, and equipment.

Description

Once Upon A Child buys and sells gently used kids stuff. We pay on the spot for clothing, toys, and equipment.



"Once Upon A Child® Altamonte Springs buys and sells gently used kids' clothing, shoes, toys and baby gear offering you the opportunity to recycle your children's nearly new items and get paid same day cash or store credit. You can rest assured that products found in our store are in next to new condition 2015 or newer and meet all current safety standards. We also carry a small selection of new items that we purchase from preferred vendors. Always offering unmatched selection at unbeatable prices."
Address: 380 South SR 434 #1025, Altamonte Springs 32714
Phone: (407) 960-7902
Email: moc.liamg@sgnirpsetnomatlacauo
Parking: Lot
State: FL
City: Altamonte Springs
Street Number: 380 South SR 434 #1025
Zip Code: 32714
categories: baby & children's clothing store


Opening Hours

Monday: 09:30 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:30 - 20:00
Thursday: 09:30 - 20:00
Friday: 09:30 - 20:00
Saturday: 09:30 - 20:00

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Reviews
So they’re supposed to give you 50% of the price for good quality toys/baby items. I Dropped off two items and got back $60 total for items that were over $100 each after looking up the items I noticed it. I felt like they took advantage of the fact that I didn’t know.. it was my first time dropping of items that weren’t clothings. Lesson learned. I’ll dropped off clothes but when it comes to bigger items I would rather sell it on Facebook market or offer up because it isn’t worth it.
Some of the used items are a really great deal. Some of the used items are a really bad deal, though, because you can buy the exact same item for new on Amazon for cheaper. Just make sure to look up any of the larger items - like a stroller or playpen or highchair - before you buy.
Never been here before. The lady when I first called to find out how it works was helpful. Got there, was told to sign in and just leave the items there. Called in to check on the status and again I forgot who answered but she was super helpful. I told her I thought we get called when it's done, she said they don't call or text that the number on the receipt is how to check the status and if anyone explained it to me i told her no,they just said sign in and leave the items. I could tell she was frustrated with her coworker. Asked her if unable to get anything back if I'm able to donate the items she informed they don't cause of no space which was fine. Got there was standing in line but I guess from how far I was away cause another guy was being checked out, I was then asked if I was there for pickup and I told him yes and he told me to wait in line. When I got to the register was asked if I was there for pickup told her yes she told me what item they were able to accept and why not the other she said it soft I had to ask to repeat which it seem like she had an attitude. The items they didn't accept was stuck under the table and they all just stood there. I didn't have any problem with what I got I just want to get rid of the items. Only came here cause everyone said, "go to Once upon a child"!! Probably it's this location idk. But to whoever answered the phone and I'm really hoping it wasn't the cashier that checked me out, but thank you. Otherwise customer service
I came back after years of deliberately not shopping here due to their high prices for heavily, poor quality used clothing. In addition, the primary reason I stopped coming here is due to the terrible customer service . Associates are almost ALWAYS rude and unhelpful. Openly and loudly complaining about their job in front of customers. They often look inconvenienced when you ask for help/attempt to check out. I won’t be returning. Other locations aren’t as awful as the Altamonte store. They should take some notes on etiquette from the Colonial store.
I have been going to this location for years. A lady named Rose helped me out and helped pick out some stuff that I needed help with. It made the experience of shopping enjoyable and took a lot of weight off me. I would definitely come back to this location just because of her kindness.
We love shopping here!! Always find a good selection of clothes, toys and other baby items for great prices! I’ve been going here for years we are so thankful for the work they put in to keep the store well stocked and organized!
Head to toe is Once Upon a Child. The clothes options never disappoint. We always find what we are looking for and my daughter is so happy. She found all the pieces for her character outfit for school. You helped her vision come to life and this store is always our 1st shopping stop. #thrifty #welovethrifting
Great store for gently used baby, toddler and up to teen clothing. Be prepared to wait in line. Very busy place, but with good reason. Carefully organized and displayed. They have special occasion attire, toys, swimwear, strollers, cribs, bassinets, just everything you could want. Its like a Plato's Closet for children. If you are looking to sell, please be prepared to have a 2 hour wait at the end of sale days! You are required to stay in the store with your items. I enjoyed my visit. Spread the word!!!!
Awful customer service when selling! Turn diem brand new items and not fair pricing for what they choose to take! Will donate items rather than bring there again.
I brought 4 bags full of clothes to sell and they didn’t even checked them. They treated me bad, they don’t have any will yo help or to work, don’t comer here. No me atendieron bien
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