Scott is great in finding used parts that are obsolete. Keeps my Stihl blower, which I got from my father who bought it there, going strong! Highly recommended and they go way above the call of duty cannibalizing their stockpile of old machines. Bought my new Stihl string trimmer there also 2 years ago. Love the smell of the place with the old gas and oil perfuming the air!!
I recently took a Sthil chainsaw in as it was not starting. I was told they were backed up and could not assess the machine for about a week, i explained the saw was needed on an urgent matter and the owner, Mr. Boynton personally took the machine, said some magical words and started the chain saw by the 4th pull. Mr. Boynton refused any payment. These people are amazing. Excellent service, excellent attitude. Great business philosophy and extremely honest. They will get our business in future.
A correction to the description, it's not a tool rental shop, it's a tool repair and sale shop. Their specialty is Stihl and Yamaha products. They must be the longest in the Stihl repair business and I would still go there if I needed parts or service, they know what they are doing. At one time they were the only place to go for Stihl machinery but now there's a couple of well established businesses that have more floor space to show the Stihl line. It's a tough business and not for someone with a cold personality.
These guys must not like repeat business. I bought a defective chainsaw from them and they did nothing to fix it. They even asked for money to look at it when it was less than a year old.
Have my chainsaws repaired here all the time ,gd service.saws are repaired in a reasonable amount of time.