Ono Hawaiian BBQ

I bought 2 Mini chicken katsu meals & found maggots in my vegetables in both plates!!! Restaurant won't even give me a refund & told me to contact Post Mates instead. This is disgusting & unacceptable!!

My daughter ordered the white fish katsu it was delicious. And instead of the macaroni salad we got a wonderful cabbage salad it was absolutely delicious, it added some fresh to the meal.Food: 5/5

Not bad . Food not greasy that's what I like about their foodFood: 3/5

Macaroni salad is my favorite part of this meal. Plate was around $15. If i could go again ill choose just a side of the salad the food is good but that was my favorite part. The shrimp was good too! It had a lot of rice though

Zimri has bad customer service and a little bit of attitude. I simply asked for my side to be substituted and gave me a “that combo doesn’t come with that” never had I had a problem subbing items with any of the other workers who take my order here. She must be new and needs more training.

Restrooms are a bit dirty, there’s a table in front of the register so people form a line where they can so make sure you’re behind someone in line, not someone else waiting. Food is awesome.

A great deal for the best Hawaiian chicken in town ! I sneak in rum to go with my hawaiian experience! The best rice and the best mac and cheese in the world . I eat here three times a week ! So yea I'm obsessed

Always fresh made food : nothing bad to say :Food: 5/5

Normally I review about the whole experience including the quality of the food but I couldn't help but give a one star for such a bad and careless experience given here. Phoned in an order for pickup and arrived 10 mins later during my lunch break. Paid and waited. And waited and waited. Seen customers come and go and the cashier that charged me didn't even bother to check up on my order. 20 minutes pass and I asked about it and she proceeds to act like she didn't see me there waiting after she charged me for the food. My food had been there waiting for a while apparently and she just carelessly gave it to me, turned around and walked away. No apologies or anything for taking up most of my lunch break waiting for my already ready to go order. Food was not bad but the service is definitely trash.

I tried giving this place a chance more then to many times and it always disappoints.