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Reviews, get directions and information for Ooh La La Hair Salon

Ooh La La Hair Salon
"Here at Ooh La La Hair Salon we have been servicing the New Britain area for over 13 years. From haircuts to coloring, extensions and highlights, come to us for all your hair needs."
Address: 103 W Main St, New Britain 06051
Phone: (860) 357-5708
State: CT
City: New Britain
Street Number: 103 W Main St
Zip Code: 06051
categories: beauty supply store, makeup artist, hair salon


Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 08:00 - 19:00

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Reviews
Absolutely love this salon! They are so sweet and accommodating. My hair always looks amazing after leaving there. I’ve referred quite a few people and they have loved their experience there as well!Services: Haircut
I came in to the salon for a haircut and color. I showed the stylist a reference picture for my haircut four different times. She was not paying attention or simply did not bother to remember. After they had colored my hair, it was like they forgot that I asked for a haircut. Then, the stylist tried to convince me to not get a haircut. I could see that they were busy, however we already agreed on what I was getting. She cut my hair as fast as she could. I asked for face framing layers and bangs. She tried to convince me to not get bangs, so I didn’t. I didn’t trust her to do my bangs, I went home and did it myself. I was very disappointed with the way I was treated.Services: Haircut
They did my hair for my wedding it was so beautiful and affordable.ive been going to this place for my hair cut and color,and style.Service: Hairstyling
Made an appointment, I get there and she tells me they don’t do walk ins. I tell her I’m not a walk in and give her my name. Proceed to inform her that I have a 1pm appointment scheduled. Very rudely she goes “I get that but we don’t do in and outs so even with an appointment I won’t be able to take you on your scheduled time because I have all these girls in front of you” WHATS THE POINT OF SCHEDULING AN APPOINTMENT???? I wish she would’ve told me that over the phone before I drove an hour to see her. HORRIBLE customer serviceService: Hairstyling
I came as a walk in for a very short cut to style finger waves and to also leave curly as well. I showed a picture for reference with a side profile to show the back, all around it was supposed to an even cut. After talking and being reassured she knew what I wanted she buzzed my hair and gave me a crooked line up which isn't what I asked for. I wanted to walk out with my scarf on to do at home and she blow dried the hair left on top after I asked her not to twice.
I would not recommend this salon. The owner says she has 25 years experience as hair colorist and stained my scalp and edges. It looks like I spray painted my hair for Halloween. Hair Coloring 101- don't deposit color directly on scalp. Not only am I embarrassed by hair color/stains. The owner was extremely rude and unprofessional. I would give 0 stars for the service and expertise. 3.5 Stars for the salon being well kept. Which originally attracted me to the salon. In the past I never experience this with other hair stylist at Ooh La La. If the owner retouches her skills in doing hair/coloring + polish her customer service skills then I would recommend.Services: Blowouts
I went in there for a trimming a the owner just cut my last layer didn’t blend it. She did a horrible job. I have big old gaps in my hair and it doesn’t even look like it’s fresh.
I went to this place multiple times and not going to lie they cut my hair how I want it however I had them dye it once and it came out terrible. I wanted platinum blonde but it was yellow. I did complain politely but didn’t make a whole big deal and accepted the results. The biggest issue I have here is that I feel unwelcomed and as if the staff is talking negatively about me in Spanish. There was this time where it sealed the deal that I’ll never come back which was during Winter my skin gets real dry and I have some dandruff. When the woman, a short blonde I think shes the owner, was brushing my hair she lifted the brush and showed the other girl who was washing another customer’s hair, they both laughed and spoke in Spanish about it. I knew that I wasn’t overthinking it and that they were in fact talking about me. I felt embarrassed and truly upset. I’m done giving this place my money and done with being barked at… I haven’t cut my hair for over 2 years now because I’m scared of other places messing it up. My parents have been taking us there for 6 years when Pedro worked there and they chased him out. He was the nicest person there and always made me feel welcomed, joked with me and my siblings, had conversations with us, and knew just how to cut my hair. After he left it’s been rudeness after rudeness. Disgraceful!Services: Haircut
Marilyn is so good at blow drying my hair the way I like it!
Found my new spot, they're amazing, honest and don't rush thru. Thank you so much, I'm absolutely loving my hair and I've gotten a lot of compliments on it! Will always recommend.Services: Haircut
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