Outten Brothers Home Furnishings

Superb friendly caring service with a huge selection of in stock items. I'll definitely buy more and refer my family and friends there. Thank you for being in Salisbury MD.

Very nice place.... Great furniture... Great customer service ... Price is bit high but the furniture worth it...

A smaller but local furniture store. Our salesperson was attentive, professional and found us exactly what we were looking for.

Went shopping for a sectional this weekend with my wife. Of all the places we went Outten was by far the best. No one was up my butt the whole time. I had space and when I did talk to to someone they were extremely helpful and kind. We ended up coming back after done shopping to buy from them. 10/10

Nice bedroom set 4 my daughter she loves it. Had to wait for the drawer but it came.

Huge store. Laid back salesman, no pressure which I appreciated. Did not find what I was looking for. Did not purchase anything.

David was very attentive. Went for one thing and managed to find my TV stand with fireplace also! If you are in need of furniture they are the best.

I wasn't planning on making any decisions today. However, the atmosphere was great and Stephen made it very easy to want to spend money there. He is very personable and knowledgeable. I would highly recommend him if you ever come here. You guys have a new life time customer due to his amazing customer service . Give him a raise or a management position. People like him are the heart of your business.

Great Selection of furniture after that it all goes down hill. The wall unit I wanted was not in stock, so I asked if I could purchase the damaged floor model at a discount? Short answer was no. I asked if there was going to be a Veterans Day sale and he said “yes, but the prices will increase by then”. Ended up purchasing another unit that would likely take eight weeks to receive. Mike told me that delivery and installation are free, and “that all of their products that are delivered are installed”. Today was delivery day. Someone began assembling the unit but was told to stop cause this was a “do not assemble”. The opened hardware bag was then taped to the outside of another box. I also noticed the sales receipt was changed on the delivery receipt to “do not assemble”. I called Mike to resolve the situation and he said first his manager told him that they do not assemble this unit. When I asked to speak to the manager. The manager was on vacation and that it was the owner that told him this and that they would pick up the unit and refund my money, but they were not assembling it. I said I would assemble but there is one cam bolt missing. Mike then said I would have to wait until the warehouse manager could check for it. I then asked to speak to the owner and was told he did not want to speak to me. Very poor sales and management. Also beware Veterans if you choose to shop there for increases in the price, not very Veteran friendly. UPDATE: After nearly one month since delivery and this post. Not one person, from the Owner to the Salesman has reached out to me about the missing hardware. No member of the management team or the owner himself has called to personally address the issue. Let this be a indicator of the service you can expect after the sale has been completed.

I went to purchase a sofa bed they had only one in the store. I asked when if i ordered how soon would it would be in, they said three to six months because of covid. However I would say that the associates are very nice.