PacSun Outlet

This is the best place in the outlets to shop at! They always have the best deals every time I shop here and I love the great customer service

I took my grandson here the other day to spend a few hundred dollars on school clothes. Ok, I get it: I'm getting old... Things aren't how they used to be... Good help is hard to find... I'm not the demographic they are after... When I walk into a business that has twenty people already in there and the three girls that should be working are all standing by the registers, laughing hysterically, drinking their over priced coffee drinks, and ignoring the customers, the first thing that comes to mind besides "poor management" is the old retail motto: "If you've time to lean you've got time to clean." This place looks like it hasn't been cleaned in quite awhile. Again, I know things have changed and not necessarily for better. The wording on a particular line of clothing, intended for younger people, is something that used to be hidden in the back room or at least behind the counter. Needless to say, I took my money elsewhere. It's a shame that things are declining like this. Trust me, it's not just an age thing.

Only has 1 of 4 dressing rooms open. We waited 30 mins to get in and sell person wouldn’t open other rooms because he didn’t want to clean them out he said.

This review is for PacSun in the outlets, but it probably is for PacSun as a whole. I returned $85 worth of merchandise 4 weeks ago and still haven’t received my money back on my card. I was contacting them back and forth for the first 3 weeks but they have stopped responding as of a week ago. And my money still isn’t here. I called the banks and there’s no issue on their end. So at this point it honestly feels like PacSun scammed me out of $85. When I went into the store they said that it was completed on their end and to call corporate. And when I called corporate they tell me the same thing every time, “We are putting your issue at the top of our list. Please allow 1-8 business hours for response.” But no response or results ever come. So congratulations on stealing $85 from me PacSun!

Cute stuff, 2 for 1 sale so that was good! Friendly staff.

All the employees are AWSOME! I will come back to buy some more stuff!

Had excellent customer service. Will definitely be coming back.

Store was closed and locked at 330

Good store for younger fashions. Some good sale racks

Good deal on tees for my son.