Palace Beauty Irvine

Racist shopkeepers and poor salesmanship! Stay away! My husband and I went inside to purchase a hat. We picked up the one we decided to buy off the rack on Independence Day 2023. But the racist employee didn't like my husband's brown skin and told us we couldn't try on the hat. My husband told him we wanted to buy it but he refused to sell it without letting us try it on and grabbed hit from his hand. The employee said that "just how they roll". So, we replied we would leave them a review since that is we roll. Happy 4th of July!

DO NOT GO TO THIS PLACE! A RACIST FEMALE EMPLOYEE THOUGHT WE WERE STEALING THEIR STUFF. July 20, 2023, my friends and I went to this store to shop for makeup and skincare products. While looking for the "Goodal" product at the skincare counter, I was speaking Chinese to my friend, and one of my friends noticed a 40-50-year-old Korean lady observing us closely from a corner. After only 30 seconds, she walked up behind us, staring at us, which made us feel extremely uncomfortable as if she suspected us of stealing. This belief was confirmed when my friends noticed her continuous watchful gaze. As we exited, the employee immediately checked the "Goodal" product section we had visited, and to check if we steal any of the products. Such racist behavior is unacceptable and deeply troubling. Don't go to this place.

I went crazy browsing all the Korean beauty products.. I got almost everything I needed, you know the stuff that tik tok made me buy

It’s a great shop, I believe the ladies who worked here are extremely knowledgeable and passionate about their job. They explain all the products in details which E-commerce like amazon and other websites can never do. Price was pretty much matched with amazon and they carry variety of products. To be honest, whenever I am getting skin care from here, I feel whatever knowledge I got cost way more than the products itself. Overall, I really appreciate that they keeping doing their job to make me beautiful! !!!!

Good selection. Prompt service. Skin care anti aging set for my mother in law, who loved it very much. !

This place has a beautiful array of cosmetics and products for beauty, hair, skin and nails. The owners of this store should be proud of the time, money and efforts placed in to building this establishment in a boisterous shopping center. However, they should be ashamed of the behavior they employees/manager/owner display when people of color and people who don’t fit the “look” of “money” walk into the store. Not only we’re all eyes on me the moment I walked into this store, but my movements were blatantly tracked by the thicker gentleman who stood center of the sales floor. If I wasn’t policed so intensely at this store, maybe I would have made a purchase. There is no excuse for stereotyping. Not only is it in bad taste, but it will have major detrimental consequences on the business in the long run. Not a single smile, greeting or farewell during my time in the store. It was my first, and LAST time in a distasteful place like this. In such a modern, changing for the better society, behavior like this is a major step back.

It was the WORST Korean store I've been to in 6 years since I came to America. When I visited the store, it was a bad place where I experienced the feelings that I could only feel in Korea. The woman who doesn't know whether she's an employee or a boss was very RUDE, and while talking to me, she suddenly talked to other people and showed me the behavior of avoiding. In the end, I wasted money on the ridiculous price increase just because it was from overseas. She didn't say anything even I just got out from the store. No greeting and say have a nice day or smt like that. She said I can't get a refund just because of some commercial reasons in her store. $17 on amazon and $30 at this store. I am not angry at the additional price of 10 dollars, but regret that I wasted money in these kind of place. Through this experience, I will spread the truth of this store to people around me. I will never visit this place again, either. I hope many people can see this review. I hope you become RiCh with the "extra" 10 dollars I had to pay.

Everything you can buy here is doubled, or sometimes even TRIPLE the price you can find elsewhere. This is not an exaggeration, do NOT shop here. EDIT: I see the store has responded. do NOT fall for it. $50 for items that are $12 at makeup stores on the same street? no excuse.

you can find many korean bueaty stuff, can speak chinese here.

Discovered this place because I heard they sell face masks for an incredibly cheap price and now I'm officially sold! A fellow skincare addict recommended me to this place as an alternative to Sephora and Ulta since they don't typically carry a lot of Asian products. If you're brand new to the skincare scene, the employees are super helpful and can recommend a bunch of different items to you based on your skin type and preference. They do sell an assortment of products such as hair care and eyelashes so there's really a lot to offer and so much to try out. My personal favorites are the Darkness eyelashes which are significantly cheaper here depending on the kind you buy. I personally love the twin packs as they are 2 for $7 which would run you just one pair of Ardell lashes or worse as many other companies sell upwards of $15. Overall I would definitely be returning since the products are so cheap and worth the visit. The only downside is that it's located in the Diamond Jamboree plaza which means it's always busy and almost never any parking. ** ALSO YOU MUST SPEND A MINIMUM OF $10 TO PAY BY CREDIT CARD **