Palapa Mexican Food

Great happy hour! Drinks and food selections were a fantastic value. Very friendly staff. Delicious 3 enchiladas on the happy hour menu. Will be back! My husband said there isn't anything he has tried here that he doesn't like. He likes it all!Food: 5/5

Customer service really sucks. They only take care of people they know families and friends. Food was warm but literally we waited for our drink for like 15 minutes I had to raise my hand and called one of the servers and ask her. Where is my drink? They only take care of the people they know.

Place is great, food is very flavorful and the staff is extremely friendly, my favorite place to go for eating or just hanging out and having a couple margaritas best in Simi Valley Food: 5/5

During lunch on a Friday, the food was good. They have lunch specials that includes a soft drink and either a burrito or a choice of 2: enchiladas, tacos, or chile rellinos. I ordered cheese enchiladas which seemed very basic in terms of flavor - the sauce was very bland. The beans were good quality and rice was good but a little over cooked. I would try this place again during dinner if I was in the area again but would not drive specifically to come here.

I'm new to the area and have been looking for a good Mexican restaurant, which I define as not serving bland, Americanized versions of Mexican dishes. The arroz con pollo at Palapa was delicious and just the right amount of spicy. Also, I prefer going to places like this that are family-owed instead of a chain restaurant. I will definitely go back.

Always a pleasure seeing the team here, they remember us and are always welcoming. Great food & amazing margaritas Food: 5/5

Good food. Sometimes it doesn't come hot. Fajitas are c fantastic. Drinks usually good. Cute, small & cozy. Not the big franchiseFood: 4/5

We went there on Friday to dine in and then order food for the kids to take home. The food and service was great for the dine in portion. For the to-go part there were issues. We ordered a menu item with a few substitutions, the big one being no cheese. I checked it before we left and there was cheese all over it. The waitress apologized and returned it to the kitchen. Unfortunately, all the kitchen staff did was place more beans on top of the cheese to hide it and turned the chicken that had cheese on it upside down to hide it. This was not noticed until we got home and the child refused to eat it. We have been trying to call the restaurant for three days and they never answer. The wasted meal was almost 20 dollars. So frustrating. Update: After 6 more calls over a couple days, I finally got to speak with someone. Luis was very helpful and will get it taken care of. I updated my star rating from 1 to 4. Dietary restrictions: We ordered a particular dish with specific substitutions for a child that can not eat dairy. They messed up the order and tried to hide it.

We got the tamales. They were excellent. I had a mango margarita. It was delicious.Food: 5/5

Attention was really good The wet carne mechada burrito delicious...the mango margaritas needed more tequila, it was a really sweet juice. This is a new favorite.Food: 5/5