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Reviews, get directions and information for Pampa Furniture

Pampa Furniture

About

Visit one of our beautiful showrooms near you...West Hollywood Tel: (323) 653-0442 , Sherman Oaks (818) 789-4430 ,

Description

Every piece of furniture we offer reflects our commitment to great quality, selection and price. For more than 20 years, we have worked hard to provide our Los Angeles customers with high quality products at great values with the know how to achieve great results... Pampa's Commitment

Mission

Since 1990, when we first opened our doors, Pampa has been setting the standard in quality, value and service. We continue to succeed by offering our customers excellent service and unique selections at affordable prices Now, after over 20 years in business, we have three stores located conveniently throughout Los Angeles to serve you... Pampa's Mission



"The story of Pampa Furniture started 3 decades ago in the heart of Los Angeles.Today, with 2 showrooms and local manufacturing facilities, the brand has become a port of call in Los Angeles for designers, developers, realtors and homeowners, offering a range of different styles including contemporary, mid-century modern, farmhouse, shabby chic and industrial.At Pampa Furniture, we aim to answer your interior design needs with a wide variety of home furnishings and accent pieces. For special needs, Pampa Furniture produces custom pieces directly in Los Angeles and is committed to only using solid wood.For more info, visit our website."
Address: 7973 Beverly Blvd, Los Angeles 90048
Phone: (323) 653-0442
Email: ten.erutinrufapmap@ofni
State: CA
City: Los Angeles
Street Number: 7973 Beverly Blvd
Zip Code: 90048
categories: retail company, home, furniture store


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Reviews
Great experience with Martin. Ordered a cloud 5 piece sectional a month before moving into our new place. Delivery went smoothly AND the delivery team noticed a tear in one of the sectional pieces which we did not notice. They called right after without our prompt and let us know the replacement piece would be replaced the following day. Very honest and efficient. Will be returning for more furniture at this store. Great pieces and prices.
If I could leave 0 stars I would. I ordered a custom couch based on the "expertise" of the store representative. I was VERY clear what my goals were and he designed the sofa and told me the dimensions that would meet my needs. I trusted him as the expert and paid all of the upcharges to so I could get the couch I desired. I even questioned the dimensions when he told me but I was assured he was the expert and I would get the sofa I desired. When the sofa arrived it was not at all what we discussed and when contacting to resolve I was called names and bullied. I had witnesses there to verify the goals and this man called me a liar and continued to harass me with abusive behavior. Zero resolution was provided. NEVER again will I shop or refer business to Pampa which I had done often. I was convinced to spend almost $3K on a custom sofa that did not arrive as I wanted. And both me and ,my decorator were verbally abused. STAY AWAY FROM PAMPA! YOU HAVE BEEN WARNED!
This company is terrible. I purchased a table in store for $750. Two days before it was to be delivered, I went to their website to look at specs and saw it for $650. I called and told them. Alec told me they would honor $650, even going as far as to take down again my credit card # to refund the $. I assumed it was done. When I got my statement, there was no refund. When I reached back out, Alec sent me to Joel, who sent me back to Alec who sent me back to Joel saying he gave Joel permission to process the refund this is a month and a half after the sale. When I finally talked to Joel, he said no, it was a mistake on the website, they fixed it there, and they would NOT honor that price... which is illegal, so steps will be taken to that end with BBB. He offered me a $40 in-store credit, as if I'll ever shop there again. I should have read the reviews here first... everyone who says snake oil salesman and bad company is correct. They dragged out the process and lied until after I accepted the table delivery, then denied they would ever honor the lower price.
Loved the customer service rep Monica Neri she never rushed us and we took a long time checking out couches. Great job Monica
This company is far to make something appropriate! They are mess, rude especially the sells person Alex. He will million promises but never will follow any of them! The furniture does t have quality at all! Even they will delivery after long delay not polished and agley something and will lie that was exactly what you want! I ordered a table which first time came wrong size and stile, then came wrong color and even not finished! They think if it’s not showing it can be not polished and a glue! It’s 8 month I am fighting and they always pretending they are surprised and don’t understand what is the problem! Even after all they are so rude in conversation! I never will advise to go this store! If you lost your mind or want so, it’s the place you can go! It’s a shame
Very disappointing. I recently ordered a custom dining table from PAMPA. The table came extremely warped and was not acceptable. They sent a couple folks the following week to attempt a repair. Not only did they fail to repair the table, but one of the workers was rude, insulting and would not wear his mask. They’ve since taken the table back and have been giving me the run around for nearly two weeks. I want my money back and for this lousy experience to be over.
Pampas made me custom made sofa, they asked for 6400$. Before purchasing I asked the question that most concern me, if the cushions are washable, and the sale rep said I can wash them and put them in the dryer. I washed the cushions in my washer, made it hand wash and put them outside to dry, the cushions start ripping apart one after the other. I called the store, spoke to the manager, she said it’s my problem, and the cushions are not washable. I explained her that the sale rep clearly state that the sofa is washable. I emailed the manager the pictures of the rips, she did not replay. it was about 6 month ago, since than I called at list 5 times, and went in person to the store 4 times. No one wants to help , or to replay to this problem. I had to hire a lawyer to take care of this case. I would not recommend this store to anyone, selling very low quality for very high price, and when problem comes up they ignore you completely. Shame on this store, stay away!!!!
I bought a super comfy sectional sofa made in LA : I didn't have to wait for 3 months and it's similar to the cloud modular that cost a fortune at RH... Definitely worth the price!
This company is a snake! They promise you a product they can't deliver. After wanting a couch with the same feel as the cloud couch at Restoration Hardware, we paid an up charge of $850 for 90% feather and 10% foam instead we got the exact opposite! The couch is hard a rock and the company won't do anything to compensate us. They have poor customer service and will lie to you just to get your money! I wish I had seen that they only have 2 stars on YELP before purchasing a couch from them! There are far better couch companies out there, don't waste your time with PAMPA!
Negative experience with a couch. Much rather stick with bigger retailers who have more fair, better return policies. Some nice pieces but you can easily find the same type of items at All Modern, West Elm, Amazon for less.
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