Reviews
These people will tow your car and refuse to provide customer service if you complain or question seemingly shady practices. Mary Jo acts like the owner but hides behind a “ Anna” as owner. I doubt Anna exists. My car has damages and she refused to collaborate ,reasonably ,to provide the damage sheet to check off damage upon them receiving my car vs returned car. It feels like illegal practices are in play and TDLR #006538105c is in violations of accountability. Even rental cars give a damage assessment form for every responsible parties best interest!
Called multiple times just to figure out their address when my car was towed, didn’t answer until the third call, then called again when I got to the location just for no one to be there even though they said they’re 24/7. Finally someone answered after multiple calls and said they’d be here in 15. 30+ minutes pass and they keep extending the time that they’ll be here. Multiple people were waiting on their cars while I was and the woman on the phone kept giving different times to everyone
Every single time I call, no one seems to know about the towing rules at my apartment complex. And yet, someone was still able to tow me out of that parking lot for no reason. I still don't understand the logic behind it. At least be consistent
Slow as snails. They do not provide eta for tow trucks, horrible at communicating, and no sense of urgency. My recommendation is to avoide at all cost. Use a different company like Big A towing.Service: Car towing
Normally calling the tow company is dreadful and embarrassing but I have to admit when I called in regards to my vehicle being towed the gentleman that I spoke to made me feel at ease and was actually very helpful and delightful, I think it may have been the owner just how informative and attentive my interaction was with him. Either way kudos to “Mike” on the awesome job he is doing and how he is representing his company and if he’s not the owner I hope that the owner is aware/appreciative of the awesome dispatcher that works for him and give him a raise if not the praise-God Bless
As my car was being towed they hit the car next to mind damaging both in driveway with the e break on... I see tire makers going up 35 South bound for a quarter of a mile.... I have video showing the driver didn't care about my car or the one's around .. In that how this company is...
Absolute Vultures. Towed a company vehicle "with" a temp tag in the vehicle while the apartment complex is printing a standard one today. On my first software company, and they have inspired BG checks in my products so that I may "exclude" low character people from purchasing my games. Even inspired a "3rd" company before the ink is dry on the "2nd" one that only offers tow services to citizens in need excluding shady subprime finance companies that break congressional laws that you don't know about, & payout 220 million for predatory lending practices. And yes, I am an "educated" roughneck working class person "not" born with a silver spoon encouraging you to get that education. To quote Zac DE LA Rocha from RATM: "Take the Power Back!" Dunh-nah-nah-nah-nah-nah woop woop.
Deletes reviews! Illegally tows registered vehicles on holidays, in the middle of the night. Also praying on 55+ community... 238$ once in yard and every 12hrs it gets hiked up another 100$. You're about to find out who you're messing with and it's not gonna go down easy! MARK MY WORDS and REMEMBER THE NAME.
The most worst Towing company Has not an on time dispatcher to Answer calls, office no one to release your car. Shame for does complex that has contract with this useless company.
Regardless of my car being towed I had a great experience picking it up. Everyone I talked to over the phone were friendly and the very nice man who helped me get my car back was so helpful and respectful. It was a quick and easy process. Don’t blame the towing company for your personal mistake, they’re just doing their job!
