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Reviews, get directions and information for Personal Touch Car Wash and Oil Change

Personal Touch Car Wash and Oil Change
"Personal Touch Car Wash North Providence offers unlimited monthly car wash packages that allow customers to wash their car an unlimited number of times each month. Customers pay one low monthly price and receive a special electronic pass attached to their mirror that recognizes their car as a member.A Personal Touch Unlimited Car Wash Plan is another fast and convenient way for you to keep your cars clean!"
Address: 1527 Mineral Spring Ave, North Providence 02904
Phone: (401) 865-6009
State: RI
City: North Providence
Street Number: 1527 Mineral Spring Ave
Zip Code: 02904
categories: car wash


Opening Hours

Monday: 07:00 - 21:00
Tuesday: 07:00 - 21:00
Wednesday: 07:00 - 21:00
Thursday: 07:00 - 21:00
Friday: 07:00 - 21:00
Saturday: 07:00 - 21:00
Sunday: 07:00 - 21:00


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Reviews
I should’ve known better than to renew this service from Personal Touch. The most incompetent workers. Always have to go thru twice if I want my car washed properly. Asked why they don’t use the brush to manually scrub the back that the automatic can’t reach? And guy says, I have to request.. 3 people standing around, I’m the only car at the moment and I have to request. I went thru again and requested. They still never used the brush. Then the machine stops halfway into the wash. I had to call them to let them know it stopped. I said kindly cancel my account. He puts me on hold then hangs up the phone. I called back and finally got him to cancel. Personal Touch North Providence-you need to do better.
For a car wash place the place is decent. But they get 2 stars because they advertise free vacuums as part of the car wash service. Only half of the vacuums actually work because the hoses are broken off. Those that do work have the sucking power of a 80 year old asthmatic. Hand held battery powered vacuums have more sucking power than these things. It’s a joke. You get what you pay for. Update - 7/30/23 - they have installed new vacuums that work well.
TERRIBLE wash experience. Went today and you would not know my car was even washed. Paid extra for the tire brie shine the guy never went near the tires. The car was in and out of the was in record time! I have never gone through an automatic car wash so fast in my life. Shirt job!! 0 stars!!! Would love to give you the pics but don't see a spot here to put them. Just to let you know all those pics with the people working on the cars is fake does not happen at all. No one wipes your car down when you get out no one scrubs it with a brush no one does anything to any part of your car except point to where your tire needs to go.
Complete waste of money. I went today specifically because I got some mud on the front of the car and figured a "professional" clean would be better than a bucket of soap and water. $12 later and guess what's still on the car, seemingly untouched. Shockingly enough gently spraying water at the car for 17 seconds didn't have much effect. And then they had all of one working vacuum which barely picks up anything. Save your money and just get a bucket and rag, infinitely more useful.
This is the worst car wash.. you pay for the works and you get just soap and some wax what a scam and no vacuums work
Went to this car wash today around 3:45pm with my white Pilot. I chose the Gold express option for SEVENTEEN dollars and my car is still dirty. The Man came over to place my $20 bill in the machine because the machine was not accepting cards. The man tried to up-sell me for 3 dollars for tire and undercarriage which I did not get. My issue is the "Gold express" is advertised with tire shine undercarriage tire & wheel and pre soak I did not get any of these, but I paid for them. The young man who guided me in never sprayed my car just walked away. I looked around my car when I got to work and noticed my front bumper, rear bumper/gate and rear window are FILTHY. Would not recommend this car wash, if they are not going to give you what you pay for.
Vacuums never work, lucky if car wash is 100% functional. Good monthly rate for 2 washes a day. Also I have had plastic ripped off of my vehicle on 2 separate occasions. If you have a nice car avoid this car wash or find a touchless wash!
I’ve been a customer here for more than 6 years. Up until 2022 id easily give 4-5 stars. This year personal touch is so inconsistent with quality and especially hours. The last 3-4 weeks I come at least twice a week and was told staffing issues so they’re “closing early” ie 3-4 pm even tho they advertise 818. Today is a Beautiful Sunday morning there are countless cars trying to take advantage of their monthly wash plans but cannot. There’s staffing issues everywhere this place needs to figure it out. It doesn’t take much to guide a car in a tunnel and press a button. My business is gone and so is many others. Pathetic.Services: Auto detailing
They only 1 staff member on yesterday. He was a great young man doing his job perfectly with costumers and helpful. Trash containers where extremely full. Wash thru was good.! But the vacuum NEED some serious update. Didnt do any suction to my car so I just left. The car wash.
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