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Pet Depot

  1. Cullman
  2. Cullman Pet Store

Reviews, get directions and information for Pet Depot

Pet Depot

About

Pet Depot in north Alabama is the local destination for pet supplies and grooming services.

Description

At Pet Depot, we are here for you and your pet, and with nine regional stores employing more than 100 pet lovers, we are dedicated to bring you quality products at great prices.

Proud to be locally owned and operated, Pet Depot was founded in 1994 in Florence, Alabama, now home to the Pet Depot corporate offices and distribution center as well as the original store. Since our arrival in 1994, Pet Depot has grown to stores in eight other locations in Alabama: Muscle Shoals, Athens, Fort Payne, Guntersville, Cullman, Jasper, Huntsville and Hartselle.

Our stores carry a full line of supplies from dog treats and toys, premium dog and cat food, to pet collars, flea and tick control and so much more. Pet Depot also has a wide assortment of live fish, birds and small animals, including rabbits, ferrets, snakes and more.

In addition to promoting a healthy lifestyle for your pet, Pet Depot also cares for the community, and a big way we do that locally is assisting animal shelters and rescue groups with pet adoptions. In the Shoals, Pet Depot reached out to the University of North Alabama in Florence, home of the only live lion mascots in the country, Leo III and Una. Pet Depot assists with the upkeep of Leo III and Una’s state of the art facility as a cash donor of the Friends of Leo III and Una Charity Foundation. The habitat is maintained without the help of federal or state funds or tuition fees.

Having a happy, healthy pet is a reward in itself, but Pet Depot believes you deserve extra for shopping with us. That’s why we offer the Pet Depot Rewards Program, a free service that rewards you for treating your pets to our products.

We at Pet Depot firmly believe that our reputation for outstanding customer service is the pathway to building a strong relationship. Our employees are knowledgeable and eager to assist you in meeting the unique needs for your special pet or pets. We believe our cheerful and relaxed atmosphere will keep you coming back to Pet Depot. And don’t forget to bring your pet shopping!

Remember, we are here for you and your pet. Visit any of our eight locations, where we wait to serve you with sterling service, quality products and great prices.

If You Love Pets... You’ll Love Us!



"At Pet Depot, we are here for you and your pet, and with ten regional stores employing more than 100 pet lovers, we are dedicated to bring you quality products at great prices. We also offer pet grooming, which you can book on our website!"
Address: 1617 Town Sq SW # B, Cullman 35055
Phone: (256) 736-9940
State: AL
City: Cullman
Street Number: 1617 Town Sq SW # B
Zip Code: 35055
categories: pet supplies, pet groomer, pet store


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 20:00
Sunday: 13:00 - 18:00

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Reviews
I’m glad the old manager is gone. The girls there now have the freedom to care for the animals the way they need to. I didn’t forget about Isaac. You guys continue loving animals and research to be even better keepers. Thanks for not pushing sales and caring about the animals.
Update-I got a phone call from the store manager the very next morning after this review. She reviewed the camera footage and agreed that Sara's coworkers were absolutely not doing what they should have been. She assured me that she would have a talk with the employees in the wrong and definitely give Sara praise. This is not how her store is ran and asked if there was anything she could do to make my experience better. I don't usually do reviews, but this particular experience hit me. However, the way it was handled by the store manager was exceptional! I have changed my review from 1 to 3 stars and the next time I visit if I see a difference it will go up. Good job pet depot for acknowledging a real complaint and having intentions of correcting it! The one star is for Sara... She was the only employee helping customers while her other 3 Co workers sat on their behinds! She even waved at them to get help. This girl deserves a raise, bonus, letter of recognition... Something! This is not OK at any job and shouldn't be OK for her. To make matters even worse she gets in trouble if she says something about it. I will always be specifically asking for Sara for all my pet needs from now on until pet depot starts to acknowledge their hard working employees and educating the ones that need to learn what teamwork is!!!!
I can't really blame the employees here. They were great. I got 3 rabbits from them and they seemed fine for a bit. Not even 4 days later, 2 of them passed. The last surviving oneshe's doing great now was taken to the vet and it was found out that they had Coccidia, an intestinal parasite. The vet believed they had it since I got them. I did call to inform them to clean the enclosure really good to keep it from spreading, but I'm not sure if anything came out of it.
This place is straight trash. Manager is mean and has no idea what she is doing. Bought two ferrets from here and one of them died 10 days later it won't even let you purchase them until Friday's even though they are perfectly fine to go before that none of the other pet Depot's have this policy or the poor attitude of this one
If I could do no stars I would. My grandmother and I went to the new store location. There were two birds in a cage in the middle of the store that were obviously freezing and she told them about it one was a shift manager and they didn’t seem to care. And were rude at that. Will not be going back. Very unprofessional and do not care about their animals or their customers.
I really like this place, but the fish are really poorly cared for. There were a lot of dead fish in the tanks and signs of fin rot on the angelfish : We really like this place, but that's a deal breaker for us. Edit: After responding to the manager's e-mail -we returned 2 days later and the tanks were worse than ever. More dead fish were found in other tanks and the dead angels were severely decomposed. We will not be returning and I do not advise buying fish from this location. Do adopt they do those through 3 party rescues, but do not buy animals directly from them.
It's been years since I shopped here. Pet Smart is closer but they were out of stock of what I needed and I remembered Pet Depot. We used to shop there weekly until Pet Smart opened up. I went in 2/7/20 and walked up and down every aisle looking for something they said was in stock over the phone. No one greeted me. I don't even know if anyone was working other than the person who was busy at the register. They seriously need to consider moving this location and add some staff because you missed a sale. I am a female and I did not feel safe from the time I left my car, walked inside the store and back to my car. I'd overpay to not experience this place again. I won’t be back as long as this part of the shopping center remains sketchy.
Very good staff and knowledgeable about the critters they sell and their products she's really enjoying her little friend she got for her Birthday and I think he enjoys her as well .
I wish I could give a negative star. I bought my little girl a pacman frog for Christmas I got everything a pacman frog needs as we have had them before so I'm not new at having amphibians or reptiles. This frog was 70 dollars and it has now died. My guess is I bought it while it was already sick and it has now died even after proper care. If y'all could have even met me half way with a replacement or some type of help with the situation that would have been great but nope. I will not do anymore business with your company. And, I hope someone reads this before they come to y'all for any type of amphibians or reptiles.
I haven't been in Pet Depot in a longtime. I had received poor service in the past. This visit changed my view. Associates I interacted with was wonderful and helpful. Store was clean and selection was great. I'll definitely be back.
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