Pet Food Express Burlingame

Food decides your pet heath the food they have here is best ..They even have persription food .Very helpful and knowledgeable employees. Also a great, easy place to give you dog a bath.

Very friendly and knowledgeable staff. I was looking for some supplement for my little pup. He suffers under allergies and is pretty picky. And although they did not have the one product I was looking for I got a tryout sample of Turmeric Bars and my little one hesitated first but now he loves it! I will go back to get it. Big thank you to the young woman who took care of my pup.

Staff are very friendly and knowledgeable. Good selection of products.

Regarding the do-it-yourself dog wash , The water is too cold and the blow dryers are cold . They say they're supposed to warm up but they never warm up. I would actually like to get my 18 bucks back for the cold dog wash. Anyway customer service is very nice there but they were not able to adjust the temperature on the water or the blow dryers

My small dogs recently had dental surgery and can only eat soft food. Even though I make them healthy meals, I wanted a few spare cans of healthy food to have on hand. There was so much to choose from, so I went to one of the customer service reps to inquire about which food brand had the healthiest choices. Reading labels would take forever. I loved the help I received. My choices were narrowed down to two brands. What a relief. I was only going to purchase 2 cans, but was informed if I buy 3, I get another for free. So I purchased 8 cans. Just meat with veggies. No preservatives or fillers. If my dogs don't like them, I can return the unused cans. The young lady who helped me was cheerful and kind and I felt good about my purchases. She even added a small sample of treats. Anyway, my dogs loved the 2 choices I made. Won't need to return anything. I'll definitely come back, if I need more. Very nice shopping experience. If you want to feel welcomed, shop here.

Love the service. Everyone is very nice.

I love this store! All of the employees are so incredibly nice and helpful! Pet Food Express carries loads of high-quality pet food and treats that keep my pups happy. The employees are great at making recommendations whenever I have had questions about food or accessories. I always walk out of there with a smile.

We had just got back from a long trip and brought our lovely friend for a cleaning. It was before closing and we used the self-washing station. The staff that was working was very accommodating even though we stayed after the store closed. I am not saying that you should bring your pet in and stay after closing, but in this case the staff was very nice and helpful. They were able to help us find a conditioner that was perfect and also were attentive and pleasant even though I am sure everyone wanted to get off work. That being said, this place is amazing and I would highly recommend it to anyone bringing their furry or non-furry friends here!

Wonderful staff. They remember me and the dog. Extremely helpful and knowledgeable. They go above and beyond. They all seem yo love the animals and their jobs. They have a wonderful selection of dog food and treats. The place is always pristine even though dogs are in and out all day. The only annoying part is paying for parking in Burlingame. I took my brand new rescue there for food and they helped me bathe him free of charge so I could try it out.

Well stocked pets supermarket, offering a wide range of pets products. Good selection of organic and raw food for those who prefer less commercialized food for your dogs. The staff here are knowledgeable and friendly. Their return policy is very reasonable, so we feel confident about making purchases here.