Reviews
The worst groomer ever. They ruined my beautiful Cavalier who was always perfectly groomer before moving here. I’ve been devastated ever since, as his coat is destroyed and it’s been 8 months and his coat still hasn’t grown back properly. The groomer was horrible. I should have known because when we walked in my dog, who is friendly with everyone, didn’t want to go with her. The worst experience I have ever had. Stay away so you don’t have the same experience as I had. : :
We've had good experiences at Elysiem before with this dog and another one of our dogs, but recently we booked a grooming appointment for our dog with plenty of time in advance, and days before his appointment, Elysiem called to refuse his grooming because he is a large golden retriever and they said it would take too long. So if you have a large dog with high grooming needs, think twice about going to Elysiem because they care more about fitting more clients into a time slot than providing high quality grooming for dogs who need it, even to a returning, well paying customer. They also mentioned no other recommendations or opportunities to reschedule. What a shame.
I brought my 12 year old Cockapoo to be groomed here - we had an excellent experience. He has anxiety and can be very difficult with hair cuts. Nicole was his groomer, she was patient with him and took the time he needed to have a great haircut. So happy to have found Elysiem.
Not much here for cats. A bit of dry food and even less of wet. Hardly worth the drive and attempt to find parking. Their focus appears to be as a dog spa. May the dogs have their day of fun. Cats should escape to hunt yummy neighborhood mice.
We love Elysium. The staff and groomers are amazing. My girl is always happy and relaxed when I pick her up. The quality of care and style is outstanding!
Reuben does magical transformations. Bentley our puppy dog is excited to see him everytime he has a grooming session. Every time we go to pick him up he looks like a new dog, even Bentley knows he looks good he leaves with a little pep in his step.
I love having this pet store within walking distance of my home. The staff is always so kind and helpful. My dog loves all the treats and food from this store. Also I love the harness and coat that I bought for my dog by Canada Pooch. I don't know what it is but it is like a perfume or something on the coat I got and it smells so wonderful and it must have come from the store. It makes my dog smell great too. Will continue going to this store.
Buddy has been to the salon in Bethesda and Park Potomac. Everyone is phenomenal. They care about the dogs and how to make them comfortable. 5 stars.
We feel so lucky to have this store in our neighborhood! It is so clean no “dog” smell and has a great selection of high-quality products. There are treat samples out so that you do not have to buy a whole bag and guess if your dog will like it. The staff is always helpful and kind.
Just wanted to thank Elysiem for having such great customer service! Absolutely love my dog’s hair!
