Pet Rest Memorial Park of Dallas

My beloved fur baby Murphy went over the Rainbow while I was away on a trip. My amazing husband took care of the arrangements for me and our Vet uses Fond Memories. They called me to take care of the payment for the services Monday and so I asked if there was any way they could hold off on the Cremation till I got back into town the following day and could I come up and see my dog and say Goodbye. They were so gracious and held on to my Murphy and allowed me to see him one last time. THANK YOU SO MUCH for allowing me to see him. It meant the would to me. THANK YOU!!! I love doing business with people who care! Highly recommend Fond Memories in Sachse!

The presentation was nice. We paid extra to have a casting of our beloved cat’s paw and we ended up with what looks like a dog paw print. Our cat was declawed and this print has claws! Unfortunately, we were leaving her in the hands of this company to get our last keepsake of our girl and now we no longer have that ability. I’m sad to say the least! This was my young daughter’s “baby” and we all recognized right off that there was no way this could be her paw print! Very disappointed in this company! Now I have to wonder if her remains are really her!

We lost our best friend of 11-1/2 years very suddenly due to illness. His remains were sent to Fond Memories and we received them back in a lovely carved wooden box yesterday. It is a comfort to have him home and the box is beautiful, just like he was. I have removed one star, because there is one thing that could have been done so much better which has caused us quite a bit of distress. One of the services we paid for was to have a clipping of his fur. He was a rare breed and only one of about 300 in the US. His coat was a beautiful white with fawn markings. We loved him so much. At first when we saw the little zipped clear plastic bag with fur, we were sure that they mixed up our bag with someone else’s clippings. Our dog did not have short hair other than on his legs. This looked like a shaving the vet would do on the leg to draw blood. Our precious boy had 3-4” long hair on his fluffy Spitz tail and on the ruff. The rest of the fur covering his body was approximately 2” other than on his face which was the length on his legs. The fur clipping returned to us looked to be snips about 1/4” long which was not at all what we expected. There was no fawn colored fur included from his very distinct markings - only white fuzz that looked like something pulled from a brush and snipped into tiny pieces. It was not discernible to have even been from our boy, though I don’t think they would make the mistake of mixing that up. I find myself wandering through his pet beds trying to gather individual strands for safe keeping. I would merely ask Fond Memories to give more consideration to perhaps snipping a longer swatch for grieving pet parents. It is important to parents. If this is a matter of an employee who didn’t know better, please educate them. Thank you for returning our sweet boy to us in the lovely box, but please provide true fur clippings to grieving parents in the future. Perhaps in a small vial so the clippings could not be separated. I do not recognize the fur I received and it makes the grieving much harder to me not to have what I expected every minute of every day since losing him. He is literally irreplaceable.

My Vet is Dr. Glenn at Story Road Animal/Destination Pet. All of the staff and Dr Glenn is AWESOME. Thanks for taking good care of my beautiful Della and Effy . The Wooden Boxes are absolutely beautiful. I also have a Ring that has a few of their ashes.they Willbe with me till I meet them in Heaven Carolyn Fleet

Just over a week ago we had to let go of our English Mastiff Daisy. Due to her size we were concerned about how difficult she might be to accomodate. But Pet Rest was able to take her in later in the day and to my heart's surprise she was returned to us the next morning in a lovely cedar box. Thank you for caring for her so quickly. That was the only night in her exceptional life that she has ever spent not by my side. I believe you have a true understanding of how much our babies mean to us and that they deserve all the dignity in the world. They are angels on Earth caring for God's children and should be treated as such. Thank you for taking care of my Baby Girl.

This was my calm in a time of terrible distress. Thank you so much for your kindness, understanding, and the beautiful things you do to continue the dignity of our pets. My little Nugget is resting in peace after a hard time and you guys helped bring us comfort and peace in this stressful and a new situation. Thank you for being such a blessing to our family. We will remember you and our Nugget forever.

Over the years, I've taken my last two pets to Pet Rest for cremation and have never experienced anything but care, compassion and professionalism. They've definitely got a small town feel to them. The first time I was there, I did see the body of another dog lying on a table next to a cremation burner. I found it didn't bother me though. They had both my babies ashes ready the morning after I dropped each off respectively. These are kind, respectful people who understand what it's like to lose a beloved part of the family. I hugged Ruth, the woman who waited on me both times, and told her to take good care of my babies. She hugged me back and assured me she would. I felt comfort leaving my babies there, after taking both as far as I could.

This last Thanks Giving we lost our precious Fuzzy Bear. We called Pet Rest and they took care our pet like a member of our family. He had a burial and we could say good bye to our loved one with peace in our hearts. They took care us and our pet with love, respect and compassion. Thank you for the great idea to write messages around his casket, it turned so beautiful. Thank you for being there for us during the holiday, we really appreciate it and we will never forget you.

I just received my Ruby back from Fond Memories and I was so touched by the packaging and care they put into my fur baby’s ashes! I will use your services for all my pet’s passings from now on! Thank you!

We buried our precious poodle here in 1993 and our bestest fat boy last year. We've been coming here about 3-4 times a year for the last 27 yrs and it has always been and still is such a beautiful and peaceful place. The owners maintain the property with utmost care and respect and we're very helpful in our time of need. I was concerned that I wouldn't be able to bury our boy due to it been a holiday, but they were quick to respond and made this hard time as easy as possible.