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Reviews, get directions and information for Pet Supplies Plus - Naperville, IL - North

Pet Supplies Plus - Naperville, IL - North

About

America's Favorite Neighborhood Pet Store. Featuring a large selection of Natural Food and treats and Made in the USA products.

Description

“Independently Owned & Operated”



"We are a locally owned franchise of Pet Supplies Plus. We have everything you need for your furry, scaly and feathery pets whether you shop with us in store or online, using free curbside pickup, same-day delivery or autoship. We offer self-service pet washes, a cat adoption center, and a knowledgeable team who loves pets and are eager to help pet parents."
Address: 720 E Ogden Ave, Naperville 60563
Phone: (630) 904-2100
Email: moc.sulpseilppustep@ecivres
Parking: Lot
State: IL
City: Naperville
Street Number: 720 E Ogden Ave
Zip Code: 60563-2833
categories: pet service, pet supplies, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
Having an older dog brings about dietary conditions & this place works out great! Quite the variety in choices and healthy selections all around for a senior pet. I can see myself coming here if I were to have a puppy as well...
Tried purchasing eight items. Three of them, once we got to the register, were priced incorrectly. Took 10 minutes to get the problem solved, and the problem solved only in the sense that “they were sorry they miss marked it. Also I know my dogs measurements exactly, purchased a Halloween outfit for the measurements listed and it was at least two sizes short and they won’t return it. And of course the ball, just after one day You can see the big hole in it and of course that’s not returnable either
Great spot. We use the dog wash here as well as buy our boy high quality dog food. The dog wash is such a good deal at $14 that we don't even bother buying the five for forty dirty dog deal. They have a fantastic facility with multiple wash stations for dogs of all sizes. Shampoos, conditioners and towels are supplied as well as a great warm water shower system and a blow dryer hose at every station. The staff are also fantastic and friendly, and will always go out of their way to help you. I can't speak highly enough of their services.
I had a coupon so I went to this one instead of Glen Ellyn where I usually go..last time I was here I bought a lot with my coupon,I still have some so I didn't buy as much..it was so funny that the girl remembered me..she got a big bag thinking I was buying a lot..she even said she thought I was buying more since I did last time..friendly staff,lots of things for pets needs.
They have live crickets, and at a good price. They do carry more basic cat and dog food, but it can be hard to find back / right wall. They have lots of big name nice foods for you animals too. And there was even a small aisle with reptile / frog stuff that had stuff, which we'll make sure to note for the next time a bulb goes out late at night or need something right away.
I guess this happened after the pandemic? but the food I use to buy has been shortened in the area of choice. The wet canned food for Earthborn is hard to find. At this location it isn't sold at all any longer. It's been a while since I've been there so it couldn't happened way before. Anyhoo, I still like the store, the employees are friendly as well. Just short of 5 stars because of the aforementioned canned dog food.
The workers here are Uber nice hence a 2 , but I mostly quit going her to shop after years of being a loyal good customer because I once was talking to the manager, I said something informing because I’m A researcher, it was a topic he was engaging in and he said OH THATS NOT true and I said yes it and we went back and forth and he asked me to leave. I couldn’t believe it. He’s not customer friendly and actually a jerk . Probably why I’m seeing a high turn over of cashiers
I always find what I need and then some. The very friendly helpful staff are always ready and available to help. Thanks all at Pet Supplies Plus Naperville for allowing my puppy to explore.
this was the 2nd pet store we went this morning for a goldfish! not only did they have a beautiful selection of fish but the guy who helped me and my son was so nice and helpful, full of information. i didn’t get his name but he was very helpful. i’m super happy with our newest additions
Friendly staff, but the dog bath area could improve. There is a set temp of the water and you can’t change it. We had to ask for towels twice bc they didn’t give us towels to begin with. Then, they only gave us two small towels for our HUGE 110 pound German Shepard. But our boy came out happy and clean!
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