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Pet Supplies Plus - New Albany, OH

  1. Columbus
  2. Columbus Pet Store
  3. New Albany Store
  4. New Albany Pet Store

Reviews, get directions and information for Pet Supplies Plus - New Albany, OH

Pet Supplies Plus - New Albany, OH

About

America's Favorite Neighborhood Pet Store. Featuring a large selection of Natural Food and treats and Made in the USA products.



"Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation’s largest independent pet store with 600 locations and counting, we make shopping local simple."
Address: 4886 Morse Rd, Columbus (Ohio) 43230
Phone: (614) 775-9944
Email: moc.sulpseilppustep@ecivres
Parking: Lot
State: OH
City: Columbus
Street Number: 4886 Morse Rd
Zip Code: 43230-1379
categories: pet service, pet store, pet supplies


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00


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Reviews
Buy my dragon & turtle food here every time its needed. The customer service is never great. No one is 'chipper' when you enter although they do greet you. Tonighy, I needed 100 large crickets & turtle good. When paying, the machine repeatedly said present card or to insert card. I inserted multiple times, the screen didn't change. I tried tapping, nothing. The guy ringing me out never even acknowledged that it wasn't working. When I asked if it was going through, he turned his head around asked "is there enough money on it?" I responded with "absolutely, is the machine working?" He told me they've only ever had this problem 1 time & walkied to another guy. He then told me to "move over here im gonna have to suspend the order to do them" referring to the people in line behind me. The other guy came up, checked out the next lady whose card would not tap either but did insert. I tried again & a new screen that did not come up last time that it was processing said "approved" ... this has kind of been my experience here the last year & I will no longer be back.
My mom helps dog rescues and providing food for them gets EXPENSIVE! especially not being billionaires as much as we would like to be! and the associates have been extremely helpful with finding products that are affordable and healthy for the furbabies
Friendly staff and great products. I love some of the more unique treat options that they have available and the adorable frosted cookies for dogs. They have a very small fish selection, the tanks are generally very clean and fish are healthy. They have a great selection of dry cat and dog foods with a wide range of price points. Plenty of parking and very easy to see from Hamilton Rd. Heads up as of recently April 2021 there is some road construction happening causing some congestion.
If you live in the new Albany or Gahanna area then you need not look any further for your pet store. Unlike most big box traditional retailers or the wildly overpriced Mutts and Co, this place actually has a soul and cares about their customers. The staff is incredibly friendly, always helpful, load up the heavy dog food for my wife and they price match without hesitation or argument. Their selection of dog food is expansive and they even have breed-specific varieties in brands like Royal Canine. If you have been going anywhere else then make the change and if you are new to the area then start here.
I had a great experience. I was converting my terrarium into an aquarium set up, and a clerk told me all I needed to know to get the perfect Betta fish into a comfy abode. He took all the time we needed to answer all our questions. It turns out, he was a Betta enthusiast, and his excitement about it was infectious.
I drive about twenty minutes just to shop at this location. Great frozen raw selection, which is why I shop here. Clean store and friendly staff, though most Pet Supply Plus's are like that. The rewards program is great, better than some other pet store competitors. Though it could be easier to redeem them not having to log in and get a coupon code it's not difficult or time consuming.
Staff members were immediately helpful and personable the second I walked in. Helped me find exactly what I was looking for and gave some advice. I am now a proud mouse Mom of two beautiful mice. Although as we were checking out, another employee older, manager maybe shouted towards the employee younger who was helping me and was slightly rude.
Always helpful staff and healthy animals. Other stores I've been to do not compare with caring for creatures with such love and tenderness. 100% would recommend if you want healthy fish, or birds.
I always have a good experience when I go to the stores. The staff is very knowledgeable and professional.
Pet Supplies plus is my new go to pet supply store. They have the food and supplements I needed at lower prices than the other pet stores. Online ordering and curbside pick up is easy and simple.
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