Pet Zone

Please don’t support this business! Staff was friendly enough, a bit pushy and condescending but I was very disappointed in the care of the animals. The enclosures and care standards are deplorable. Reptiles: are kept in tiny cages with no where to hide. This is extremely stressful for the poor babies. They also mix species and ages that should not be together. They had 2 adult ball pythons in with a juvenile boa! Gerbils: had a tiny wire wheel and small amount of wood shavings. Wire wheels cause many issues with feet and broken legs. They also had no hides and nothing to chew, which causes huge issues with incisor growth and dental disease. They also looked pretty sickly and were acting stressed and lethargic Hamsters: These poor babies were way too little. They had 5 babies in a very small enclosure. Again, no hides, chews, and not even a wheel for the hamsters. They looked to have some kind of upper respiratory issue Guinea pigs: no hides or enrichment and I didn’t see any trace of hay either which is a staple in their diet. All of them had ringworm as well. I don’t know how they are getting away with selling all of these sick animals.

Shawn has always been great! Good customer service & great pets. I especially like the fish! Definitely worth the time to stop in!

They were very friendly and took their time to help me and answer any questions I had. I was very happy they told a item I was purchasing was too high and should've been marked at a lower price. I will definitely be going back for all my fish tank needs.

Friday i bought a mouse for my baby ball python after Acadian ate his meal he acted way different than normal. All weekend he has been hid away in his house which isn't like him because he loves to be out basking or with me well needless to say he passed away... This breaks my heart he was healthy an so sweet. If your just gonna sell sick animals you don't need to be running this place!

Went into establishment about a week ago to get some crickets for my baby bearded dragon. I saw that the crickets were rather large so I voiced my concern to the owner about them being too big for my baby. He assured me they were not too big that he feeds them to his babies. He told me since they were so big that my beardie would only need one or two every other day. I figured it would be fine, that he knew what he was talking about. Fast forward a week and my bearded dragon is no longer alive because the crickets were indeed too big for him. He got an impaction from them. He couldn't digest them and he passed away. I will NEVER step foot in that place again. Beware of people who talk too much and think they know everything.

The manager/owner was amazingly helpful! He brought out a tape measure for me to measure my items so that my aquarium would accommodate them. He gave his opinion about my items and let me know what would work properly. I know in his position he has to be incredibly busy, but he put aside his other duties to help me out. Thank you so much!! AND the store is super clean, which makes me happy :

I bought a hamster here a few months ago. At the time I didn't know much about hamsters care, so I believed what the owner and other worker told me about "proper hamster care". Their idea of proper hamster care is a cage that is maybe 12 inches in length and width that was wildly expensive!.They said that a 6" wheel was OK. And that they only needed 2 or 3" of bedding. I now know that NONE of this is okay, hamsters need ALOT more space, and the hamster will let you know they need more space by frantically climbing and stressing out. A 6" wheel will hurt their back. You need at least a 10". They need several inches of bedding. If you get a hamster, DON'T fall for the expensive tiny cages you see at a pet store. Go next door to Walmart and buy a $20 50 gallon bin. Your hamster will love you for it. This all aside, the living conditions of the hamsters in this store is TERRIBLE. Hamsters are supposed to be solitary, or else they WILL KILL or IMPREGNATE each other. Each cage in this store had about half or a full dozen hamsters, sharing one lopsided wheel, with no burrowing space. The guy picked my hamster out of the cage for us to see and dropped her several feet many times as she was/is very fast. This could have killed her. She was also noticeably tiny compared to the rest in her cage.. It's a surprise she wasn't impregnated or killed. But, I fell in love with her despite all this and went for it anyway. Turns out they sold her to me sick. After vet bills and a month of her not being able to open her eye, I was finally able to get her health under control. I love her to death, she's a happy and healthy hamster now in her 50 gallon bin cage, but just know if you're looking to get a hamster here- you're not "buying" a pet store hamster, you're "rescuing" a hamster who has had to endure horrific living conditions. Don't trust what the workers tell you about hamster care. Do your own research!!! EDIT 1/14/22 Brought my ham to the vet due to sneezing and a gooey eye same eye that had been gooey when I first bought her a year ago The sneezing was due to her uneven overgrown teeth that she was unable to trim herself, which led to a puncture at the top of her mouth near her nasal cavity. They said she was likely unable to trim down her teeth due to neurological defects she's had for a long time. They asked if she had been dropped before. I said she was at least once in my presence here at Pet Zone. I'm sure she was dropped numerous times before I bought her. She's always had a very noticeable head tilt, due to neurological defects either from her genetics poor breeding on Pet Zone's part or damage from being dropped also on Pet Zone's part as I watched them drop her. So just beware when you buy from this store. I love her, but I hate knowing I supported this cruel business. They should not be selling hamsters.

This store appears to be a local business, so I try to frequently shop here for many of my pet needs. I buy all my super worms here for our Leopard Gecko, I have a few fish tanks so I've bought some items for them as well. I enjoy talking to their huge bird and they always seem to have really neat animals for sale too. I recommend this store over the box stores any day!

I love the store. Best place in town. I love the bunnies and customer service was great.

6$ for the smallest feeder mouse they have and only taking surrenderd fish to sell after. 15 mins away they sell mice for 2$ at another store I won't name. Spend the other 4$ in gas and your still saving money compared to buying from this place. EDIT: they sell feeder mice for less than 2$ at a LFS east of this store. I'll give this store one more store only for they have cheap equipment for fishtanks but from the other reviews and from what I heard they don't fully care about there pets after they leave the shop. I highly recommend you stay away from this store if your buying an animal for food or as a pet.