Reviews
I went here and brought my Pup, and the staff immediately acknowledged me and my dog. They asked if they could pet her, gave her some love, and then they offered help for whatever I was looking for, This day, I was looking for a petsafe fence system and have very specific needs for the area .. etc.. and the staff member took every type out and read the boxes with me and helped to find the one that is best for our needs she even consulted other team members about particulars and this person shared their experience with this fence system too. It was not a small purchase, and I appreciated the input and knowledge. I went in not knowing, but then left assured that I had what I needed. If you're looking for things for your pets and want friendly, knowledgeable people who are eager to help, then this is the pet store for you.. they even do grooming, and all of the animals seemed very happy to be there. I will be a returning customer for sure.
Nice and clean but so hard to find items. It's like a scavenger hunt, because things are in multiple areas and the aisles are haphazardly at odd angles. Also, the cashiers will suddenly stop ringing up an order to answer a phone without a word to the customer at the register. Do the cashiers really have to be the receptionist, too?
PetCo, this is absolutely disgraceful, even for you. This bearded dragon very obviously has an infection or injury in his mouth and numerous toes missing. He needs VET CARE ASAP. There is no reason he should be put up for sale in such condition. I considered alerting your staff directly, but the last time I did so regarding an underweight and lethargic beardie I was defensively snapped at. So instead I'm just going to make it known: As per usual, PetCo Pittsfield is all about money and not about animal care. I will never be purchasing from this store again. Shame on you.
Nukwa is an 11 month old Alaskan Malamute. She does have some separation anxiety. But Marie is awesome! She's enthusiastic and loving with my dog and are completely satisfied with her help!
I’m gonna be honest, prices of worms have gone up a ton and it’s getting harder to feed my pets. Not to mention the quality of stuff is awful.
Never getting my pup groomed here Pittsfield Ma again. The first time we took her in they did a nice job.This time, second time and last they just shaved all her hair off and the poor thing looks ridiculous. Google "bad labradoodle haircuts" and that is what my baby looks like...I have to keep reminding myself that it's just hair... it'll grow back
The place is pretty big, haven't seen the whole place. I go in for crickets and the people there are plenty helpful in getting me stuff when i had no idea what i was looking for.
Went in for an aquarium bulb. Despite not having it, I did notice that their fish were more reasonable than Bensons who also didn't have the bulb. Turns out, the plug was slightly unplugged and the bulb is fine! I will be back to get some new fish.
Wonderful place just wish they didn't have pride stuff for pets
Really clean and easy to navigate, found the feeder bugs quickly.
