Petco

I have only good things to say about this location especially Beth. My dog and I spent 24hrs in the airport after my flight from Los Angeles to New orleans was cancelled. When we finally made it to Nola I was told my luggage is still at LAX. By the time I made it to Petco they had already closed but since it was an emergency we thought we would try anyways. Beth handles the entire chaotic situation incredibly and professionally. I was so impressed with her wonderful customer service and problem solving skills. She’s an amazing employee and I can’t thank her enough for how well she handled everything.

Every time we go to get a chew stick for our dog...... it's always a different price than it says on the shelf. I know that ppl come in and grab stuff and not put it back where it goes but I've been in this particular store and the staff always looks like they have nothing to do. START CHECKING PRICES TTO INVENTORY

The checkout clerk, Beth, was very rude. She tried to make me feel guilty for buying a fish bowl, and almost would not even sell it to me. When I showed her the research I did that showed otherwise, she became even more rude in front of my children. She told me to keep my receipt so I could bring the bowl back when the fish died. I will never go back there again.

Had a horrible experience here. Trying to take my dog in to get her nails trimmed. They said the pet paperwork I had was no good with no reason why. It came from a vet on veterinary letter paper. They didn’t even offer to call the vet to check. I had the vax sheet and receipt of when we took her in and they kept saying no. The girl in grooming had an attitude and acted like she was bothered. Ended up taking my girl to R-Tailz-R-Waggin' Groomer who took the paperwork with no problem and so friendly. I recommend R-Tailz-R-Waggin' over Petco any day. Petco do better!!!

This Petco has went down hill due to lack of good management. Went to pick up food for my dog and about 6 people were in line. With only one guys checking people out and one guy floating around the store.

It's Petco honestly I love this store my cat loves this store they are always so nice and they always have more than I need

There weren't many animals and they looked sickly... The frozen mice were half dethawed. There were boxes all over the store but nothing on the shelves and nobody putting anything on the shelves. They had a decent variety of food though and were relatively clean.

The groomers exceeded my expectations for my dog. He went for a sanitary trim and they trimmed him up well and even straightened out his beard. Another time I went, the cashier was really nice. :

My cashier was very helpful. She got a medication out the glass case for me then proceeded to ask me certain questions about giving the medication she even took the time to run back to grab me squeeze treats to coat the medication with to give to my full grown cat who is my baby. This cashier was great I will be back.

A great friend of mine paid for beginner classes for dog training for the rescue that I recently acquired. Christina, the dog trainer, has been amazing throughout the entire experience. Her knowledge is beyond belief. She even gets my dog to do stuff for her that I cannot get her to do at home. on a side note I stopped in late one Sunday evening not realizing the store had closed 5 minutes prior to me arriving. The sales clerk was gracious enough to allow me to come in and grab the dog food I desperately waited till the last minute to purchase.if you're in the need for dog training lessons go see Christina. There's everything from beginner to advanced.