Petco

The fish are dead. I dont know if someones on vacation, but these tanks were nasty, and there were even dead fish floating around and dead fish in the tank above this one. It was disgusting and honestly sad just because fish cant do tricks and stuff like dogs and cats doesn't mean they should be left to die. The other fish were eating the dead fish which made me think "it only takes 3 seconds to sprinkle some fish food it can't be that hard.." Fish are animals too and should never be treated like that especially from a million dollar company that can afford the supplies and $6 fish food it might be cheaper. I know I said lot about fish but something else that should be brought up is the dumpster animals. Thousands of people have found live animals in dumpsters such as birds, hamsters, beta fish, and geckos, when brought up petco says nothing, you can't run away from your problems forever and they will just look worse if they keep ignoring it instead of taking action. Im not sure if its just the fish that are being mistreated but i know its not. Also buying the animals isnt saving them its supporting the company and the mills.

I couldn't find what I was looking for. I went to buy a few other things, and the cashier was extremely rude. He had been complaining about a coworker to another worker where everyone could see and here. He didn't say hello, how are you, did you find everything ok, thank you, have a nice day, or anything. I asked for a bag because my stuff was just strewn on the counter top and I was holding my dog's leash, and he lashed out that I could have one this time but it's 10 cents a bag. I said it would have been nice to know that before checking out, and he pointed to where it is written below the pin pad machine, almost out of sight, and said it's been like this since February. I rarely go into Petco, so I wouldn't have known, and I wasn't looking under the pin pad for anything. In Chicago it has been 7 cents a bag for years at all stores, and they still say, "would you like a bag? it is 7 cents each." It's about being courteous. I'll be returning what I bought because it didn't work out and I don't want to buy from a business that treats its customers like that.

Clean and well stocked location. Was able to find the cat food I was looking for. If they could also stock some more varieties of royal canin prescription cat foods then this will be a go to place for sure.

This store used to welcome walk-ins. A couple of days ago, I took my dog in for a grooming service. There was no one at the grooming service desk. I waited for about 10 min when eventually, an employee walked by and informed in a condescending manner that they no longer accept walk-ins suit to staffing shortage. I should've known about the internal policy change, I guess.

Was in there for 25 minutes looking for some toys for my 2 month old kitten, couldn't find them and although I pasted up numerous employees none of them were willing to help me. They made me feel as if I was in their way.... this Place is absolutely terrible!!!!

Older male cashier kept yelling at me and my dad. It was reading racism honestly. Because he was pleasant to the people before us and when we got there he was extremely rude, basically almost left his station when it was our turn to be rung up. And then proceeded to be condescending to his co cashier when I asked him for a bag.

ELIZABETH M is the worst Human being I ever talk to , I called to let them know I was going to be 5 mins late for my 9:00am appointment, since it was road construction. She advise me not to show up if I was going to be 5 mins late cause she could not take me . After I explain to her I drove 20 mins away to get to the store and wasn’t expecting construction and I didn’t understand, she responded to me as if I was stupid asking me How I didn’t understand appointments and she has nothing to do with road construction, I need to learn how to be on time and my dog will not be seen, and the. She hung up in my face , I will never bring my dog up here ever again , worst customer service ever .

Elizabeth M. Is the worst. Do not go here- RUDE, Arrogant, etc. Very poor attitude. Etc. I’ve seen her take care of the other dogs, def not good at it. If Shea comes back, she’s the best here.

Petco groomers are the best, they listen to the customers concerns and offer helpful suggestions. The pets are not stressed out or anxious entering or leaving and that says a great deal about the care they receive. With the rewards system a really great value too.

Great selection of pet supplies and food. Reasonable prices. Staff are knowledgeable but hard to find at times.