Reviews
Long lines and empty shelves. Hard to say, but must still have supply chain problems related to covid, war and politics.
Went Here for some Hairball Gel for our Cats. We noticed a sign Children and Teenagers Need to have an Adult Acompany Them. I think for A Good Reason.. Good service was received No problems
Terrible experience. I stopped using the Petco app because it works horribly. This store experience was even worse. I returned an item because I realized it rang up more than the sticker price said and it was cheaper online for pick-up. As I result, I lost my pet reward because that doesn't get refunded. So they didn't honor the sticker price or credit my pet reward. The place is also pretty filthy inside. So between the app and the in store experience, I decided PetSmart or Chewy is the way to go and save me the headache.
Has what I need -help is always found if I need it. Would like for there to be some kind of programs offered and be required before animals are sold to just anybody. If you had that and have it done by someone who is knowledgeable and competent it would be better for the animals. They are not just products - they are living things. Thanks!
This location is very well managed and it shows with their outstanding customer service. Had the pleasure to be assisted by Rich who demonstrated great knowledge and care. He was also kind enough to give me some free treats for my hungry puppy since I ran out of kibble and rushed to the buy some. Thank you everyone at this location !!! :
I was looking to change my dog's food because of coat issues. I asked the young man for assistance/opinion and he directed me to the one I was actually considering, suggested treats, carried my things to the register and loaded my car! It's nice to know that great customer service still exists.
Well stocked, clean and a great bunch of smart store associates. Lynette at the register, is a thoughtful, speedy, and beyond courteous store staff member who is not afraid to share ways to actually save you money at shopping at Petco. Petco, at times may be a couple of bucks higher on dog, cat and birdseed than Chewy but I am now enjoying coming into to the Meridian store more now to browse, touch and compare items.
Very good staff, they were extremely helpful with what I needed to find and explained the things I would also need that I didn't know about.
Ren did an amazing job! She is very caring! My dog felt very confortable with her. My chihuahua is 11 years old and Ren asked a lot of questions about his health which made feel good. She was really wonderful. In addition, all the Groomery team is very nice! Love it!
Customer service is not ideal but they have a great selection of items. This is a big store.