Petco - Northgate

The Petco Grooming department was extraordinary! They did an amazing job trimming down Bailey’s winter coat. I’ve never seen her so happy. Four hours of well deserved pampering. Thank you.

Love this place. The person who helped was Sebastian and he is incredibly knowledgeable about reptile and bird care! He was so helpful and informative about everything from handling, cleaning cages, proper diets and how to watch for certain behaviors. He's great! I know I can always come back and ask for tips from him!

First time at this location. Jaime gave my puppy the best care bath, nails etc I'd definitely recommend him to anyone who has a shy or skiddish baby doggy! Great service

East pet grooming. My pup looks great and the stylist was spot on. No complaints except the lack of availability because not enough groomers.

Not what was advertised, thought we were going to receive shots for our puppy at a bargain price, with physical, and wellness exam, but surprise not as advertised. Only shots, friends. But they were very polite and courteous except for the pet grooming the two employees on shift just stared at me for about 2 minutes before one of them came out to greet me, then she was hostile and confused, don't you work here, I asked, and still she was baffled.they have a wide selection of pet accessories, neat and clean. But they need to be taught politeness, greeting service, hospitality and genuine appealing approach so that customers/patrons are not caught off guard or confused by their indirect contact. Yes, it starts with the managers. Just saying

I have been happy with the customer service at the Northgate location. But in my recent visit I ran into a small issue with some of the employee not wanting to grab pet animals out for me to purchase. I had to wait for an employee to get of their break before I received customers service. The person that was supposed to help me she slow poke everything until the person got off their break. I was in a hurry because I had other things that needed to be done before I went to work which I was late because of the lack of willingness to grab the animal I was requesting. I might be wrong on my understanding of the store policy, but I was under the impression that ALL EMPLOYEES are expected to grab the reptiles, birds, fish, bugs, and ect, as part of the customer service. The grooming and training is separate or different types of service that requires different types training. I understand that someone might be uncomfortable of handling reptiles, bugs and or animals. But if that is the case than they shouldn't be working there or in the customer service department. I hope that this issue would be resolved so that other customers does not have to wait to receive customers service and or wait until someone is off their break to be able to purchase what they are requesting.

We love Petco and go for most of our needs for my large dog

Do NOT buy any living creatures from this place. Don't do it. Supplies are fine every now and then. But don't expect this company to stock everything you need to keep exotic pets alive ...even tho they sell them...they will sell them and prepare you to neglect and under care for them. Because this is a money making machine. That's it. The staff are usually well-meaning, but often don't know what they're talking about. But this company does NOT care about the health of your pet, or of their animals. Go to a breeder or a reputable pet store. I highly recommend aquarium co-op in Edmonds or the Fish Store in lake city for fish. Or Hewitt reptile emporium in Everett for reptiles. All amazing, educational businesses that will help you learn how to care for your animal in addition to your own research As a reptile and fish keeper, trust me. Don't do it.

We always love to take our puppy to Petco. I have been a Petco customer since 2002, starting in Denver Colorado. We used to have a sheltie. She was only, 6 weeks old and passed when she was 13 years old we got a new Chihuahua-border terrier mix. She just turned 10 months old. She also loves to go to Petco. Thank you so much for providing such a great clean and friendly environment for our pets. We really appreciate it. Here are our two beautiful girls. God bless Hana in heaven and she's watching after her sister Shana.

Please don’t waste any of your time with this grooming center. Incredibly horrible and frustrating service. Book elsewhere and save yourself from completely wasting time and money. Yikes.