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PetSmart

  1. American Fork
  2. American Fork Store

Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your American Fork PetSmart today!



"PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption."
Address: 990 W State Road, American Fork 84003
Phone: (801) 756-0192
State: UT
City: American Fork
Street Number: 990 W State Road
Zip Code: 84003
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 19:00

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Reviews
My family has always gone to this store for all 3 of our dogs. Not only is their vets so kinds and passionate for our babies but also I’d like to highlight their training program. Both Sarah and Mel are incredible, patient, and kind people who are amazing at training! Armi completed her course about a year ago with my sister and just this last Thursday Brandi finished hers. With their help I’ve been able to understand my dogs much better and we will be signing up for more classes!
I’ve gone here for about a year now. Every time i go here the people working are absolutely amazing! Most places i go for pet supplies they all seem to be bothered with people. This place has some amazing workers. Highly recommend going to this store for you pet supplies! I cannot speak for the grooming salon as i don’t go there for grooming. All the in store workers are very friendly and so willing to help with anything you need. Thank you to all the amazing workers!
Honestly should’ve listened to other reviews. Our puppy was picked up and every part of her body was a different length. Her leg was shaved to the skin, her back was long, he front part of her leg was longer than the back. Honestly paid $130 for this and was so disappointed. I was looking forward to having my baby taken care of and groomed, but she came out looking like she was groomed by a child. On top of that, we went and watched a little bit and they were pulling on our sweet dogs mustache to move it’s head, not in a friendly way. When we were checking our dog in there was a groomer that was being aggressive towards a small dog and made the small dog scared. Honestly just pay to go somewhere else.
Get have some good stuff and they get 4 stars because the people in the grooming section were very helpful with my questions. On the down side they are Allah's trying to get you to sign up or purchase an additional service line dig training, grooming, vet subscription and the like. I was about to do the vet subscription until I called in and asked some advice for my pooch but when I looked up their advice online every article I read said not to do it. I then looked at the vet reviews compared to other vets in the area and the star rating was much lower.
Staff and management was super helpful and friendly and willing to help us out after we adopted our dog. They have lots of programs to help people who are new pet owners. If not at o e location it is usually at another. And they love the animals that come in. Even give them treats sometimes.
Hosted a your for my daughters girl scout troop. The girls had a lot of fun and my daughter came home with a smile and several new animal factoids. I appreciate their customer service! Great prices on dog treats and toys, while the beds, crates, and kennels as well as aquariums and terrariums are pricier. Always a pretty good assortment of fish, reptiles, rodents, etc. for a big pet store.
Not coming for grooming here again. We brought our puppy for a nail trim and when I came back for her they said her nails weren’t long enough to really need a trim but they cut them anyway and cut her too far. They just said that she would be fine and charged us anyway. I told the front staff about it and they just said, yeah, sometimes that happens. I wish they had just let us know she didn’t need it instead of hurting our puppy and giving her a bad experience at the groomers.
I do not recommend buying fish from here. Otherwise, they have all the other stuff to get your tank set up, and everything else for other animals. Literally just the fish tanks/dept. here is a wreck, sadly
This review is for the grooming service. It’s Sunday 4/23/2023, I will never again bring my dog to another Petsmart. The last time I was there, they informed me that because my dog is older, she’s required to do the express service which automatically adds $10 to an already over $100 grooming. They told me that they had been doing it for over a year, but that was the first time hearing of it. They waived the $10 which I was grateful for. I think the extra $10 charge is a money grab. My dog my be older, but she’s always done just fine without an “express service” and I feel it should be up to the pet owners as to if their pet needs this. A week ago, I booked my normal service online, the way I always have. I show up today for my appointment and the groomer was very snippy with me, stating “you were told last time and I know you’re were told because I was standing there”. I guess she was expecting a fight, I don’t know. I replied, yes, I’m aware that there is an extra $10, but I was never told that I had to call to make the appointment. Her response was that I have to reschedule. Thanks for having me drive down here for nothing. You could have called me to say that the appointment had to be cancelled.
This and other big box pet supply stores seem to be more about fluffy costumes and trendy food than real products for your dog. I get better results at IFA or Cal Ranch.
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