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PetSmart

  1. Orlando
  2. Orlando Pet Store

Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Orlando PetSmart today!



"PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption."
Address: 3232 E. Colonial Drive, Orlando 32803
Phone: +14078956576
State: FL
City: Orlando
Street Number: 3232 E. Colonial Drive
Zip Code: 32803
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 19:00


related searches: Petco Orlando, PetSmart near me, PetSmart Orlando adoption, Pet store near me, PetSmart Grooming, PetSmart orlando Grooming, Pet stores Orlando, PetSmart Adoption
Reviews
I took my small dog to be groomed this morning. We’ve been taking her to this location for about a year. I have been fairly pleased. Occasionally my dog would have a small section of hair that was missed in the trim or a small section that was shorter than everywhere else. No big deal. I was fine overlooking it. I am very particular about the service and price I select. There are times I upgrade but usually get the basic service. The basic service is $58. Today it was $83. On my app, it says $58. They insisted that I must have upgraded it. The manager said it wasn’t their mistake. He was snarky and unwilling to help. I am not wanting to post this review but I don’t want this to be something that happens to someone else. I will be contacting corporate.
Took my dog to get groomed and Joshie did a fantastic job! Pup got home happy, looking great and I’ll definitely bring him back to her! Paco says thank you!
I absolutely love this location. All of the employees are always so kind, helpful and I can tell they truly love what they do. I have used Kelli for training for my puppy and I now have a very well behaved and trained dog now. I also go here for grooming with Rashell and she is perfection. I’ve even gotten compliments from an Olympic groomer on how great she is. Michelle at the register is always so helpful and sweet too. Overall a great petsmart location that I would highly recommend!
I have taken my puppy Luna to training class here and Kelli has been an absolute super star. Luna is so excited for each class as Kelli brings amazing enthusiasm and knowledge on how to best get your dog to learn. She goes through many examples provides unique tips and tricks and always asks if there are any questions. Luna just graduated from the advanced class with her canine good citizen certification and we couldn’t have done it without Kelli’s training. I can not recommend her enough. Star employee and she works in grooming too so she can hook your dog up with some cool styles.
First of all, I tried to call many PetSmart stores before grooming department. We needed the last-minute bath for our two dogs both are labradors, and all of them just said: "You need an appt" and turned me away. But this specific store their customer service really stepped in, the lady was not in a rush tone voice, she was polite, she really heard me on the phone. She said I could just bring the dogs, and they would take care. I totally get the "appointment rules" folks, but what caught my attention was her being all the way customer friendly and not treating me like another number you know. Anyways, I brought my two dogs there, paid for a regular bath, and one nail trimming sorry, our money was short that day. Surprisingly, when I got there to pick them up, they trimmed the nails of my second dog, saying it was their treat for us. Oh my gosh, I got my day! I wasn't expecting that at all. If all these big corporations have this "human touch," the world will be a better place. Thank you, ladies, for the grooming salon!
Our puppy is taking training classes at this location with Kelli C. She’s wonderful! Kelli is clearly passionate about her work. She has helped us teach obedience in a way that is fun for our puppy, and also for us as her parents. Kelli has even answered our questions as our puppy moves through adolescent stages. Everywhere we go, our puppy gets complimented on her manners, and everyone thinks that she is an adult because she is so well-behaved. We are so thankful for Kelli, and we can hardly wait to get our Canine Good Citizen! Thank you, Kelli!!!
This PetSmart canceled my appointment before hand, due to my dog being 13 years old. My dog has always gone to PetSmart, & now it’s an issue due to her age. Impatient groomers, do not recommend!
The woman I should have asked for her name, but didn't. working this afternoon/evening was absolutely amazing!! I showed her a picture of what was needed for my cats and she knew exactly where it was, literally 3 seconds and didn't judge me in any way. She remained super professional and also mentioned they price matched their website prices. She was super kind, friendly, and professional!
Needs new management and more coworkers. I do not see a point in "In-store pick up" if my purchase is not ready by the time I get there 5 hours after I placed the order. Every time I visit, there is always a lack of decent customer service.
I went in for some fish and the gentleman that is in charge of that area is extremely knowledgeable and patient with all of our questions. The assistant manager is also a dream. She was courteous and helpful and was even helping at the register. Their fish selection was great and I was finally able to find some algae eaters I liked!!
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Orlando pet store

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