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PetSmart

  1. Hendersonville
  2. Henderson Pet Store

Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Hendersonville PetSmart today!



"PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption."
Address: 213 Greenville Highway, Hendersonville (Caroline du Nord) 28792
Phone: (828) 393-3206
State: NC
City: Hendersonville
Street Number: 213 Greenville Highway
Zip Code: 28792
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
We had an amazing experience with Nicole S. She was so kind, and helped us choose the right corn snake that would be perfect for my daughters birthday. Her customer service was incredible and we really appreciate her! Thank you Nicole you made our day!!
They were great. My dog gets anxiety when he gets nails cut, but they were patient and kept him as calm as possible. And most places don't file , they just cut and send him out. But, pet Smart did a awesome job. On a score of 1 to 10. I give them a 10.
I had a terrible experience here. I was a first-time customer taking my dog in to be groomed. I waited two weeks on their waiting list before they could get to my dog. My dog has anxiety. So he's barked like crazy once I left. They gave him a bath and told me since they found a couple fleas on him they had to use flea shampoo. And they had to charge me $10 for using the shampoo. Okay that was fine. They trimmed his nails. Then the groomer called me and told me that when she tried to cut his hair he wasn't letting her do it. She said he tried to bite her one time. My dog is a little 10 lb Pomeranian. She told me I needed to pick him up. So I did. What I did not expect was when I got there they charged me full price. $57 and all they did was give him a bath and trim his nails. That is a terrible way to treat a first-time customer. I mean they could have charged me half that amount and it still would have been more money than it was worth. I will never be returning here and I will make sure everyone I talk to knows about my experience.
The employees were fantastic and very kind. I have nothing bad to say about them. However, I needed to share this to warn others. Rats are not supposed to be kept in tanks. Rats are extremely prone to upper respiratory infections and the build-up of ammonia being in a tank will cause them. I was visiting the PetSmart yesterday with my fiance when I noticed the rats. Because I'm a very experienced rat owner, I worried for them and figured they were likely sick and that whoever got them wouldn't know how to help them. I wanted to take all three that were there but because I already have 2 at home and 2 dogs and cats, my fiance put his foot down and said only two. Sure enough, as soon as I got them home, I heard it. They both have URIs. One is much worse than the other. Luckily, because I'm an experienced rat owner, I have the right antibiotics on hand but the person who would've got them had I not purchased them likely wouldn't have known what a URI sounded like or the symptoms and these guys would most likely have died. I feel bad that I didn't get to take the third one, he's likely sick too. Anyway, I write this to warn you guys. When you get pets from these places, it is a risk and a gamble. Fortunately, I know what to do. Hopefully I can get them healthy again. I recommend doing a LOT of research before getting any pet but especially from corporations like this. Often times, they don't know the proper care for each animal and will give you the wrong advice about the cage they need, the care they need, etc. Other than my new rats being sick which I expected anyway, it was a lovely visit and I really loved the leash and collar we got for my dog. The leash has a LED light on it so I can easily take my dog on a walk in the dark late at night. It was a good visit, I'm just bummed the rats are sick and the little guy I had to leave behind likely is too.
Worst grooming experience. My pup literally has patches of his long hair all under his tummy, and legs. Did not trim his nails which is included Wouldn't recommend any of the retards that work there. They have no idea how to groom properly... coming from someone who worked for a groomers shop for many yearsas a bather in South Florida. Only reason I booked with them was due to availability and close to home. Never again.
Thank you for reopening your Salon for our furry friends! Our pet looks and feels terrific after her grooming. The Staff is congenial and kind to our pet and ourselves. We are met with smiles even during the Covid-19 crisis. They are knowledgeable and caring. They are understanding and listen to our concerns or changes that may be needed. Also, the drop-off to pick-up is done in a timely manner. In addition, they are professional and gentle when handling our pet, and they give compliments that are heartfelt. Christmas of 2019 was her first visit, and as you can see in the photo, she is one styling girl! I would highly recommend Pet Smart Grooming to anyone.
Short staffed, couldn't find what I needed and no one available to help. Ended up ordering from Amazon. Too bad, I prefer to Support local even if big box store...
One of the larger Petsmart locations. Very nicely lighted and easy to navigate. Best selection of pet products anywhere in the area. Friendly staff. Great parking. Recommend.
Whoever hired the girl with the pink hair at the register, great call because she was so sweet!! The customer service was wonderful and there were many smiley faces. The employees were stocking items and obviously very busy but every one that I passed smiled and asked if I needed help. I just went to by stocking stuffers for my fur baby and the prices were awesome! 7$ for a big box of treats, a toy and another treat!
i wasn't very impressed with the way they treated the pets that are for sale there. i would expect the ASPCA to have a field day if they were to visit.
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