As Bob Dylan once said “The times they are a changing” and we recognize and listen to the growing concerns of people being unable to access their banks, insurance carriers, or places they do business with. Our commitment to you is to be as accessible as possible. We have daily challenges to keep your incoming calls from going to voicemail. For those calls that go to voicemail, we are committed to checking those immediately. Our team works late, and our office is open every weekday until 6:00pm (excluding holidays) because we understand you work hard and can’t always make it to our office by 5:00pm. In addition, we are open every Saturday 9:00am to 12:00pm in case you are busy during the weekdays. If you need assistance after hours, call our office. Our amazing 24-7 customer care unit is there to assist you. If you aren’t registered online, feel free to take more control of your accounts by starting your own statefarm.com account. This allows you to make coverage changes, check your bill, transfer money through State Farm Bank, file claims; you name it. Also, check out State Farm Pocket Agent for your smart phone. To finish, we are committed to each and every customer, and we would love the opportunity to spoil you rotten. Stop by and see us, or give us a call anytime!
