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Pilot Travel Center

  1. Jasper
  2. Florida City Convenience Store
  3. Center Convenience Store

Reviews, get directions and information for Pilot Travel Center

Pilot Travel Center

Description

Founded as a single gas station in 1958, Pilot Flying J today is North America's largest operator of truck stops and travel centers, which include Pilot Travel Center locations. Stop at hundreds of convenient locations for gas and diesel hot and cold beverages, including coffee and fountain drinks fast, fresh food options, including fruit, pizza and sandwiches snacks, candy and more. Pilot Travel Centers are open 24 hours a day and feature premium WiFi and showers, as well as truck maintenance shops at many locations. Pilot Flying J offers a rewards program and an app to help you save and find the location nearest to you. Pilot Flying J is committed to connecting people and places with comfort, care and a smile at every stop.



"Welcome to Pilot Travel Center in Jasper, FL!With more than 750 locations across the U.S. and Canada, Pilot and Flying J Travel Centers are here to keep you moving with friendly service, clean restrooms and everything you need on the road. Our stores provide gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a wide variety of fresh foods, snacks and drinks, and the best coffee on the interstate.Download the myRewards PlusTM app for exclusive money-saving deals and time-saving features for professional drivers including mobile fueling, shower and parking reservations, and trip planning.Fleets can maximize their savings with business services from Pilot Fleet Solutions."
Address: 8067 State Road 6 West, Jasper (Floride) 32052
Phone: (386) 638-1635
State: FL
City: Jasper
Street Number: 8067 State Road 6 West
Zip Code: 32052
categories: parking garage / lot, gas station, convenience store


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Reviews
On August 2, 2023, my family and I stopped by the Subway inside this location as we often have 20 times since 2018 for fuel or a bite to eat. This particular visit was much different. We encountered "Lilly" who was working at Subway. As she exited the stock room to wait on us her total disposition towards us was on full display. It seemed as if our mere presence irritated her. This even carried over to the manner in which she was preparing our food. She seemed to become agitated at each of us as we selected items for our sandwiches. Quite naturally if someone is handling your food in a way that's unappealing you're not going to want it! It was very apparent to us she didn't want to serve us, so we cancelled the order. Ultimately I asked for a manager while still at the store and told them what transpired. Someone in management needs to remind "Lilly" that customer service is paramount in the restaurant business. Furthermore, is this a common practice of hers or is it something she does frequently to certain groups of people? It needs to be addressed before it escalated into something that embarrasses Subway and the Pilot Travel Center Brands.
When I was able to go in it was pretty standard for a pilot, but the reason I'm rating and docking stars is because there are no facilities for truckers other than the ones inside the building, and during the hurricane when truckers were stranded in the parking lot they locked their doors and closed.
I was hesitant having read some reviews but we stopped in this morning on our drive to Alabama. Everyone was very friendly, the building was clean. No complaints! One of the employees saw me holding cinnabon cinnamon rolls one of the reasons we stopped in - yum!! and got some utensils for us. Loved the convenience of self checkout. Got pretty lucky on the scratchers here too, winning $10 off a $1 on a whim! Will add this rest stop to future visits in and out of FL.
6/24/23 - Rude, skinny, tattooed white lady I'm white was dropping F bombs because my wife wanted to buy some lottery tickets and apparently the black clerk was too young to sell them. The pumps don't have signs, but you have to go inside to prepay even when using a card. The pumps will take your card but ultimately tell you that you have to see the cashier. I went inside and I recommended to tattooed white lady that they should put signs on the pumps, and she rudely told me there were signs on the pumps. I told her I tried 3 pumps and none of them had signs. She snapped at me and told me there were signs out there. The black clerk politely said, "maybe somebody took down the signs". I went out to the 3 pumps - there were no signs. This lady should be fired just for dropping F bombs not to mention how aggressive she is with customers. I'm giving two stars because the black clerk was professional.
A great place to stop heading South past the Georgia border in Florida. The ladies room had four stalls plus a handicapped one, clean. There were plenty of snack options. But this morning they seemed to have many customers and the staff seemed overwhelmed. Overall, a nice medium/large sized, well-lit rest stop.
I'm very impressed with the way the employees go out of their way to help the customers. Just got off the phone with a lovely lady named Melissa who's helping me retrieve an item left behind. Many times we hear the bad and I just don't want their efforts to go unnoticed. I wanted to make sure people know there's still good out there. Thank you Melissa and either Denise or Bernice who took the earlier call and held on to the item for us.
All I know is that who ever is in charge of cleaning the bathroom needs to be fired. It was nasty, 3 of the toilets were almost overflowing. The trash cans were overflowing the floors were nasty, paper everywhere. The smell was like bad body odor. Wasn't even any soap or paper towels to wash your hands . Unreal ..... I've been in truck stops from coast to coast over the years but this one surprised me because it's not that old.
This Pilot is awesome, from the cleanliness, to food options, to the customer service. Ms. Melissa is awesome, she is very friendly and goes above and beyond with her customer service. When passing through this area again, we will most definitely stop here.
This place is currently closed due to hurricane damage. But what's funny is that they didn't even post that and all truckers waisting their valuable time by stopping here for no reason.
It’s an alright place to stop and refuel or get some food it’s busy most of the time. It be really helpful if could fix the gas pumps outside though & maybe get some extra help inside the store at times especially the restaurant area it has its good and it’s bad days
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