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Pilot Travel Center

  1. Gordonsville
  2. Center Convenience Store

Reviews, get directions and information for Pilot Travel Center

Pilot Travel Center

Description

Founded as a single gas station in 1958, Pilot Flying J today is North America's largest operator of truck stops and travel centers, which include Pilot Travel Center locations. Stop at hundreds of convenient locations for gas and diesel hot and cold beverages, including coffee and fountain drinks fast, fresh food options, including fruit, pizza and sandwiches snacks, candy and more. Pilot Travel Centers are open 24 hours a day and feature premium WiFi and showers, as well as truck maintenance shops at many locations. Pilot Flying J offers a rewards program and an app to help you save and find the location nearest to you. Pilot Flying J is committed to connecting people and places with comfort, care and a smile at every stop.



"Welcome to Pilot Travel Center in Gordonsville, TN!With more than 750 locations across the U.S. and Canada, Pilot and Flying J Travel Centers are here to keep you moving with friendly service, clean restrooms and everything you need on the road. Our stores provide gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a wide variety of fresh foods, snacks and drinks, and the best coffee on the interstate.Download the myRewards PlusTM app for exclusive money-saving deals and time-saving features for professional drivers including mobile fueling, shower and parking reservations, and trip planning.Fleets can maximize their savings with business services from Pilot Fleet Solutions."
Address: 502 Gordonsville Hwy, Gordonsville (Tennessee) 38563
Phone: (615) 683-3410
State: TN
City: Gordonsville
Street Number: 502 Gordonsville Hwy
Zip Code: 38563
categories: convenience store



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Reviews
DO NOT PARK ON THE STREET!!! Local Police are happily handing out Parking Tickets overnight. And they won’t wake you to tell you to move not saying they have to as there are Clearly marked NO PARKING signs all down the street. You’ll wake up with a $63.75 parking ticket taped to your drivers window. Ask me how I know‍
I had occasion to stop at #4597 today and was once again reminded why I avoid your locations like the plague. As I stood in line with my merchandise, I noticed that the lone employee was not behind the counter where she belonged. She was instead out front forcing everyone to use the self checkout machines. When it came my turn, she attempted to get me to check myself out. To which I politely refused and asked her if she did not have a traditional register open. She immediately skipped me and asked the person behind me if they were ready to check out without addressing my question. Rather than make a scene, I stepped back and let others go in front of me and waited till there was no one in line and asked her if she now had time to check me out in the traditional manner. When asked if she had a register open she repeatedly refused to answer and stated she didn’t have time to deal with me. I returned my items to their original locations and walked out. I don’t blame her for following directives from her superiors. I don’t even want her disciplined for her impatience and evasiveness. I do blame upper management for this encounter. I am one of many who refuse to use self checkout machines. I do this in defense of the American worker… the cashier. It’s blatantly obvious that the store is under staffed, overworked, and I suspect underpaid. This is an attempt to reduce payroll to increase profits. So if I make every effort to avoid your store, I must be patronizing another brand. I have to buy fuel somewhere. What attracts me to that other brand and not you? It’s the friendly faces and clean places. It’s the responsiveness to my feedback. Whether negative or positive, they address my complaint. Their parking is 100% free. Their rewards program is better than yours. But most of all… they don’t have self checkout machines. They recognize the driver’s need to interact with other humans just as we have since business began. Face to face. Any business that prioritizes profits over the dehumanization of its customers will never profit from my presence.
Pretty nice gas station, with a friendly staff and large selection. Restrooms were clean and well stocked. Located conveniently next to a few restaurants as well, including a Wendy's inside the Pilot.
Zero stars! Pilot refuses to ring up sales. I had an armload of goods and was told use self checkout or go elsewhere. So no I'm going elsewhere. I will no longer be purchasing anything at a pilot or flying j including 100 gallon plus daily diesel purchases. The last straw has been taken. Love's has a great program and they enjoy ringing out customers.
This location is clean and well stocked. Employees are nice. Truck parking can get a little rough because people don’t care if they’re blocking the pumps, road or eachother. The 5 stars is for the woman manager at 6 am who was willing to help getting people to move when the others wouldn’t. We appreciate her.
Just walked out due to total lack of customer service. They wouldn't help me at a regular register. I won't do self check out. That's your job not mine unless you pay me. But it all good my money is green and will spend elsewhere
Nice place. Seemed to be in a part of town had locals asking to borrow our phone. Store was nice and up to date. Had what we needed may not be safe after dark.
Very open set-up with wide aisles and a great variety of goods for the traveler. A big display of Stuckey's treats caught my eye. Clean restrooms, friendly staff. There's a Wendy's right next door so you can gas up, potty up and pick up a hot lunch or supper in one quick stop.
The worst pilot I have ever been too. Rude staff and dirty bathrooms. Safe yourself some trouble and stop somewhere else
Don’t park your semi on the street you’ll get a ticket. Pay it and have a nice day.
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