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Reviews, get directions and information for Pilot Travel Center

Pilot Travel Center

Description

Founded as a single gas station in 1958, Pilot Flying J today is North America's largest operator of truck stops and travel centers, which include Pilot Travel Center locations. Stop at hundreds of convenient locations for gas and diesel hot and cold beverages, including coffee and fountain drinks fast, fresh food options, including fruit, pizza and sandwiches snacks, candy and more. Pilot Travel Centers are open 24 hours a day and feature premium WiFi and showers, as well as truck maintenance shops at many locations. Pilot Flying J offers a rewards program and an app to help you save and find the location nearest to you. Pilot Flying J is committed to connecting people and places with comfort, care and a smile at every stop.



"Welcome to Pilot Travel Center in South Bend, IN!With more than 750 locations across the U.S. and Canada, Pilot and Flying J Travel Centers are here to keep you moving with friendly service, clean restrooms and everything you need on the road. Our stores provide gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a wide variety of fresh foods, snacks and drinks, and the best coffee on the interstate.Download the myRewards PlusTM app for exclusive money-saving deals and time-saving features for professional drivers including mobile fueling, shower and parking reservations, and trip planning.Fleets can maximize their savings with business services from Pilot Fleet Solutions."
Address: 6424 W Brick Rd, South Bend (Indiana) 46628
Phone: (574) 272-8212
State: IN
City: South Bend
Street Number: 6424 W Brick Rd
Zip Code: 46628
categories: parking garage / lot, convenience store, gas station


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Reviews
This is the worst pilot I've ever been to. So small hardly any bathrooms and the staff literally doesn't care. It takes 30 minutes just to get a simple shower to the point that I just want them to give me the cleaning supply so I can do it myself. I don't understand why it doesn't matter what time of day that you come, there's always a 30 minute to an hour wait just to get a simple shower. And there is no waiting area you just have to stand there awkwardly while people try to maneuver around each other in this small space.
Just wanted to comment about very discourteous cashier on Sunday 8/20/23 at 1:15 pm. Haven’t been shopping here much lately but today when I had to present I’d to buy cigarettes I said sorry and picked up my money and walked out. Only to be told by cashier that I shouldn’t be smoking anyway. I know that. I’m 78 years old and that comment did me in. You are loosing business being the only one requiring I show my I’d. You’ve lost me, and hopefully you train your cashier. Incidentally after reading the reviews of this place, it is obvious that you don’t care.
$20.00 parking is a rip off, shower water is too salty ! The crew member forgot to take the garbage out from my shower, the outlet was not working so I couldn’t finish my shaving, I try to buy alertness pills vivarin and they didn’t have it. The staff doesn’t seem to be professional.
So there was no towels in my shower room and by the time I realized I was already in shower good thing I always have a towel in my bag for backup
Brought my own cups In For ice and they wanted to change. 55cents for ice when I brought my own cups .. .has it come to where place ain't making money so there going to charge for ice when u bring ur own cups .... Do better pilot in south bend Indiana
Shower 3 not only has no hot water, but it goes from Luke warm to cold, and the pressure is also variable. My shower experience was absolutely horrible. The shower is very small, and there is no other place to sit down other than the toilet. I am very surprised at pilot. Usually pilot showers are comparable to the Hilton. The store is small, the lounge is basically an extra room, and there is nothing to eat here except subway. The only thing this truck stop is good for is a place to park for a ten-hour reset.
Cold water in the showers but the sink is warm. It's nasty and the grass is super overgrown with trash everywhere.
Shower 1 was clean and large, HOWEVER. The temperature ranged from freezing to a chilly luke warm. Bobtails parking in the few limited unpaid spots instead of parking up front so trucks with trailers can park and a lot of trailers are left on the parking lot constantly. Parking in all the spots is very easy though
Nice people and very welcoming are working here.
one of the most dirty truck stops, the toilets are terribly dirty, all supplies are missing including toilet paper, there is rubbish in the parking lot
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