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Reviews, get directions and information for Pilot Travel Center

Pilot Travel Center

Description

Founded as a single gas station in 1958, Pilot Flying J today is North America's largest operator of truck stops and travel centers, which include Pilot Travel Center locations. Stop at hundreds of convenient locations for gas and diesel hot and cold beverages, including coffee and fountain drinks fast, fresh food options, including fruit, pizza and sandwiches snacks, candy and more. Pilot Travel Centers are open 24 hours a day and feature premium WiFi and showers, as well as truck maintenance shops at many locations. Pilot Flying J offers a rewards program and an app to help you save and find the location nearest to you. Pilot Flying J is committed to connecting people and places with comfort, care and a smile at every stop.



"Welcome to Pilot Travel Center in N. Charleston, SC!With more than 750 locations across the U.S. and Canada, Pilot and Flying J Travel Centers are here to keep you moving with friendly service, clean restrooms and everything you need on the road. Our stores provide gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a wide variety of fresh foods, snacks and drinks, and the best coffee on the interstate.Download the myRewards PlusTM app for exclusive money-saving deals and time-saving features for professional drivers including mobile fueling, shower and parking reservations, and trip planning.Fleets can maximize their savings with business services from Pilot Fleet Solutions."
Address: 5714 North Rhett Avenue, North Charleston 29406
Phone: (843) 745-9300
State: SC
City: North Charleston
Street Number: 5714 North Rhett Avenue
Zip Code: 29406
categories: local business, convenience store


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Reviews
So parking is a nightmare. We were lucky and got a free spot but there is 5 cars in tractor spots. We watched one guy pull his tractor in then back his personal truck out of the space and put his tractor in the space. They are “reserving” their spaces by parking personal vehicles in them. Management doesn’t care. I’m assuming they pay the cashiers under the table to not call tow trucks. We watch the owner of the white truck pull it out and replace it with the black car. He didn’t even have a semi. The red car pulled it out of the spot to park his truck. All these guys drive container trucks. Pilot needs to address this. I called corporate about it and the RM should be calling me back in the next 24 hours. Showers were nice at least. That’s the only reason I’m giving it one star. Not to mention the guy cleaning the showers was super friendly.
Stayed over night here on my 10 hour reset. Parking is limited and showers were okay not that clean tho…And the Arbys inside was disgusting
The lady that works night shift is extremely rude. As a professional truck driver I like to shower when I can. Being on the road constantly, you don't have the luxury of showering whenever you want to. Got up to start my day at 5am, at 5:30am I reserved a shower within the pilot app. Usually wait time is 15-30 minutes at other Pilot locations. At 6:45am still haven't received alert saying my shower was available, so I go inside. Check the hall where showers are located, shower #4 says vacant. So I go to the counter and ask the lady if it's available. She tells me very rudely that she will not have any available till 7am. Why, because they're to lazy to clean a shower, but that's when day shift starts. She's very rude and unprofessional, bad customer service.
Dirty bathrooms , stood at the arbys counter for 10 minutes and they had at least 6 employees running around just socializing. I asked twice for service and nothing . The pilot hot food was 3 slices of what looked like 3 day old pizza . And then a bunch of teenagers running around and making noise on the truck parking side . One of the worse trucks stops I have been at .
Great staff but the parking lot is used by local traffic and they got up to 40 mph through here. I about got hit twice I'll be sure to avoid this location if I come back through. According to staff it's a known issue but local athoritys and management don't care about the drivers only the money they can bring in.
The only Pilot in Charleston. The last one on your way to Atlantic ocean. Huge parking lot filled with noisy bobtails from local companies, but you can find your parking space. Not easily, but you can . 4 clean showers. Nice and friendly staff here. Only one suggestion I know, I’m a little crazy about it . Can you please install boiled peanuts station? That would be simply amazing And your fax needs to be checked/fixed. I was waiting for 30 min to get ppwk from my dispatcher and finally left empty handed
The lady that works in the early morning is a real rude person. She comments on everyone’s purchase. She rudely said she “didn’t trust me” when I wanted to buy headphones. Then offered no apology when I purchased them. No one wants to hear your annoying laugh. Just do your job.
Took 10 mins for someone to come to the Arby's counter then another 15 mins to get my food even though there were about 3 or 4 employees hanging around talking & there were no other customers ordering/waiting. While eating my food I had the unfortunate pleasure of listening to one foul mouthed black employee with blue dreadlocks yell at one of the cashiers in the store part of the place several times. Such professionalism. Some people just don't need to be working out in the public.
Can’t even get a shower once the first shift crew leaves , Reserved a shower at 10pm on the App waited two hrs still no Shower, Asked if they are in working order an one of the Workers said Yes an Yet not one Cleaned shower available. The homeless Going in an out of dirty showers
Always friendly and lots of options in fresh food and snacks...also a section for accessories a truck driver needs which makes this a nice one stop experience
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