Reviews
I've been to worse hospitals I'll say that. It was a clean safe facility. Wait times were longer than I'm used to and I felt sometimes not kept in the loop but it wasn't extreme. The first doctor I had asked me very few questions, cut me off, and dismissed my concerns. The second doctor after the shift change was very different. Phlebotomy was great. All but one of the nurses were good. One of the transport staff accidentally smashed my wheelchair into the wall in the elevator but it was due to carelessness even though unintentional.
Do not go here if you have Medicaid. No physical exam was performed on me didn't listen to heart and lungs, or palpate or inspect my leg that was of concern and Dr. Fiorenti saw me for less than 1 minute when I was there for over 4 hours. I also asked for something to drink and wasn't provided with a response. Very despicable to experience as a medical student. I am giving one star for the ultrasound tech that provided me with a great experience. Everyone else I came across in the ER provided substandard care. To add, I shared a room with someone who spent ample time with her physician, so I was extremely disappointed to be treated differently in the open from other patients
I Had low back surgery on 5/19/2023 I want to say thanks to the staff Allyson on pre-op, Gaelle on recovery Room,mitzie Day nurse ,Ann Day NLA ,jet night NLA, Sylvie night nurse thank you, thank you so much your guys always was on top of everything what amazing service and so professional I want this hospital to know that, God Bless all your guys!!!!!!!!!!!!!!! JOEL BETANCES Room 238
The only reason why I’m giving this review 1 star is because I can’t give it 0 stars. I had a very negative and disappointing experience here at Plainview Hospital. My son, who is roughly 8 years old had been vomiting and experiencing pain in his throat since around 11 a.m, he had thrown up about 20 times. So we took him to this hospital not knowing that our visit would just be a waste of time. We came to the ER at around 9:30 p.m, they had us wait in the waiting room until 12 a.m, around 3 hours. We then waited in ward T3 for two hours to get any form of treatment but we weren’t given any. The nurse that was supposed to be assisting us was also very rude, she was an RN by the name of Amanda. It was around 2 a.m that we decided to leave without any treatment and we didn’t receive any discharge papers either, we were told that we would only receive them if we went with the medical plan which would be to wait a couple more hours for some treatment. I decided to give my son some over-the counter nausea relief medication and hopefully it works. But please AVOID this hospital at all costs, it’s one of the worst hospitals I’ve been to.
Recently went to the ER with my partner who had a corneal abrasion around 9pm last night and received exceptional service from the triage RN to the PA to the Doctor, everyone was pleasant, efficient, and the visit was only a little over 3 hours. Though we've moved to Suffolk County we take the short ride to Plainview Hospital because we know we'll be treated with kindness, respect, and the staff will be attentive and knowledgeable while not spending half the day there either doesn't hurt. I ALWAYS recommend this hospital for those looking for an alternative to some of longer wait/less efficient hospitals in Suffolk. ALWAYS grateful but hoping we won't be back this year!
I could give zero stars to this hospital, if i can.We took our toddler with a cut and they took like one hour to triage. We waited in the room for another hour. Nobody came to evrn check on us. Baby started getting impatient and started moving around in the bed. She accidentally ran out of the room, we were right after her and brought her inside. The nurse scolded us and treated very badly telling us to leave. Very unprofessional behaviour. They suck. They have no empathy. We left without being seen after 2 and half hr waiting. We went to Er at catholic health to get woumd cleaned up in 45 mins.
AVOID Emergency Room AT ALL COSTS‼ June 2023 Absolutely the worst experience I have ever had in the medical field! I am an educated woman with a masters degree. The staff in the Plainview ER were extremely unprofessional, argumentative, rude, and disrespectful. The verbiage and tone used by nurses and physician assistants was horrific. Multiple staff lacked empathy and compassion not only for me but other sick patients entering the ER. I was in the ER for 5 hours, had a cat scan waited 4 hours to get the scan, NEVER saw a doctor, and had a nurse that was so overworked that he never returned from 9am until I left at 2:30pm. I was refused discharge papers, had to take out my IV, and was prescribed not one but two antibiotics that were penicillin based. I had a red allergy bracelet on my left arm. I am allergic to penicillin and expressed this multiple times. After leaving, I called and asked to speak to the manager of the ER. A young girl told me she was the manager and was one of the 3 professionals sitting behind the nurses station when I left. She claimed to have witnessed all that had transpired. She refused to give me her name by stating, “I don’t have to tell you my name!” … And then she told me off. I have never been so disrespected by a professional staff in my life. I was nothing less than respectful and kind from the moment I stepped foot into this ER. Our medical field is in some serious trouble!! Do not send your loved ones here!!!!!
The bad news is that I spent a late Sunday night, and early Monday morning in the emergency room due to severe foot pain. My left foot was badly swollen, warm, and very sensitive to the touch, and could not put any weight on it. Then this happened. THE GOOD NEWS: Monday I was admitted and landed on 1-East Floor, room 113 by the window. The nurses and doctors and everyone I came into contact with had the best bedside manner and personalities. While on the floor but still waiting for a room I was greeted by Michele who welcomed me with a big smile, she introduced herself and told me she would probably be one of my nurses. I never saw her again because I was assigned a different room but I really appreciated her stopping what she was doing to take the time to introduce herself and make sure I was okay. Both Dr. Johari and Dr. Feldhamer were top-notch medical professionals. They were both affable, patient, and compassionate, and their accurate diagnosis sped up the healing process. I received care from the best crew of Registered Nurses and Patient Care Assistants throughout my three days there as well. It is crucial to me that I specifically name a few of these kindhearted individuals and dedicated workers: Heather, Treavond, Patty, Ariyanna, Claire, Megan, Sofia, Tiffany, and Yejin. I know there have to be a few names I cannot recall but thank you all the staff for a tremendous effort. The healing environment that you all affect and create is medicinal on its own. Thank you all so much!!! .
I cannot say enough wonderful things about this hospital’s emergency room. After coming in from pathetic St. Josephs ER nearby, we were treated with respect and attentiveness. Our nurse went above and beyond and was so caring. It was as quick of an experience as you could hope for in an ER but they kept my husband comfortable while we waited. Northwell should be proud of their team here!
This hospital is excellent. I’ve been on several occasions for various reasons. From ER to the OR, everyone is the perfect balance of kind and professional. I have not had one negative moment here and I really appreciate that. If I ever need to go to a hospital, I won’t go anywhere else. Thank you Plainview for making me feel so well taken care of.
