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Reviews, get directions and information for Planet Fitness

Planet Fitness
"We're Planet Fitness - The Judgement Free Zone, and we know that it's never been more important to stay active and maintain good health. So, we're making our clean clubs even cleaner with touchless check-in and cleaning stations stocked with disinfectant spray so you can be Cleansiderate΀. Plus, with the crowd meter on the PF app, you can always workout at a time that's most comfortable for YOU.When in the clubs, our team members are masked up and we're practicing Social Fitnessing΀, so everyone can gym confidently. Join today, and let us help you stay motivated and movin'!"
Address: 300 Saratoga Rd, Glenville, New York 12302
Phone: (518) 384-7770
State: NY
City: Glenville
Street Number: 300 Saratoga Rd
Zip Code: 12302
categories: gym/physical fitness center



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Reviews
I was told by a team member of my local gym that when pausing my membership I have 3 months to resume my membership otherwise it will automatically cancel. Given life circumstances I have been unable to return. Assuming what the gentlemen told me was true I assumed my membership had been cancelled due to lack of inactivity. This was not the case as I checked my bank statement and noticed I have been being charged the last 3 months. When I called to dispute there was absolutely no sympathy or care for the fact that one of their employees, that gets paid to check people in and give accurate information gave incorrect information. So not only do I feel lied to by the the gym but now I never want to return because I feel essentially lied to and robbed. And kicked while I’m already annoyed because of poor customer service by the manager. While I looked forward to coming back once this season of busyness within my life of started to ease up a little I have no desire to ever come back if this is how a customer is going to be treated. I will be finding a new gym. Not only that but they refused to take my bank account off of their records when I asked. I have been told there are better gyms in equipment, investment, and how you are treated. Don't bother with corporate either as they won't help either as each franchise in individually owned and it's left up to management. So management is a clear representation of each individual franchise. I will not be returning and will find a new gym. The gym leadership/ownership has very little principles if this is how they treat their customers when a problem comes up. Considering their machines that you pay the extra money for are constantly broken, not only can you spend your money better somewhere else, but there are better gyms in equipment and management. It's not just the matter of the money but the ethics behind how they claim their money.
Shows up and checks in at 3:57p 1/28/23 — never been to this location. Gets undressed, lays down, half of the face bulbs are working. Gets dressed, tells two gentleman at front desk. Both look confused while explaining twice that I’m not tanning half of my face. Pushed the stop button after two minutes thinking the bulb needed to warm up. Was turned away after reporting as he can not let me tan…New York state rules? I laid down for a moment on a bed that they should be monitoring frequently. Came in between class at Maria, wasted time and they did not seem to care. Reminder that they should close it down because he didn’t seem to mind that it was broken. Should have situational exceptions.
Smaller but comfortable. Been out of the gym scene for about 20 years, has everything you'd want in a gym with a friendly atmosphere.
The two gentleman at the desk were liars and were rude. I’m a member here and the manger that was in the morning said I could use the microwave upstairs. It is 11/12/22 @ 3:22 pm. I literally limped a whole half a block to come back on her word. It’s using a microwave, I’m not asking for a bar of gold. Super rude, treated me like I’m a homeless guy
Great gym. One of the smaller Planet Fitness in the area but thw staff is so awesome and polite and mindful!!!
Gym is very small overall with one fly machine. That being said,on a busy night, you won't get on what u want. But clean place, friendly staff.
Favorite gym to go to. Lots of equipment, good cleanliness and kind workers.
Great experience, though i am a member since long, visited after a while and to my surprise all the equipment are upgraded... Its a motivation
Clean gym with great machines. The price is beyond excellent. The music they play is always much too loud. I hoped I could listen to audio books on my cell phone as I walked on the treadmill when I joined.. I'm finding the music much too loud to adequately listen despite good headphones. I asked personnel if there were times when they had the music less loud. They said no, the volume of the music was set and always was this loud. I'm very disappointed.
I love this gym. It's not huge but doesn't seem to get terribly busy. It's always clean, has a tanning room & message chair for black card members. Safe location. Occasionally you have to wait for machines.
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