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Plato's Closet, San Mateo, CA

  1. San Mateo
  2. San Mateo Clothing Store

Reviews, get directions and information for Plato's Closet, San Mateo, CA

Plato's Closet, San Mateo, CA

About

Plato's Closet San Mateo is a locally owned retail store in downtown San Mateo, CA

Description

Plato's Closet buys and sells the latest looks in brand name gently used clothing and accessories for teen and twenty something guys and girls; We are located in downtown San Mateo on 3rd Ave near El Camino; Locally owned and operated



"Buy - Sell - Trade with us today. Great thrifted outfits for up to 70% off retail. New items daily. We pay cash on the spot for your gently used clothing, shoes and accessories."
Address: 41 E 3rd Ave, San Mateo 94401
Phone: (650) 343-5690
Email: moc.liamg@acoetamnastesolcsotalp
Parking: Lot, Street
State: CA
City: San Mateo
Street Number: 41 E 3rd Ave
Zip Code: 94401-4010
categories: clothing store


Opening Hours

Monday: 11:00 - 20:00
Tuesday: 11:00 - 20:00
Wednesday: 11:00 - 20:00
Thursday: 11:00 - 20:00
Friday: 11:00 - 20:00
Saturday: 11:00 - 20:00
Sunday: 11:00 - 20:00


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Reviews
The store staff communicates poorly and ghosted me. I arrived early one day to drop off a bag of name brand shirts and a jacket because I tried the day before and there was a 3 hour wait, and never got a call back about payment. The buyer at the store wasn't due to arrive for another hour after opening, so I had to leave with no indication when to come back. Their one day policy or else your payment turns into store credit seems like an intentional way to get a one over on people over who do not receive a call back confirmation that the buyer accepted the items. They also refuse to use Venmo, Cash App, or any other payment app to compensate people. I asked over the phone if this was an option and was then ignored. Now they'll profit off of the items because I no longer live in San Mateo and their store credit is useless to me. I should have just donated the clothes elsewhere tbh
Very disappointed. I brought hella items, there were 4 items picked out many which were more like winter clothes, she said they were looking for spring items and one of the 4 items they took were a prestine pair of black banana republic men's travelers jeans , not and gave me 15 dollars. Is that a spring item and 30 to 40% of their value.. hello, they were brand, damn spanking new. Never doing business there again.
Selection was amazing!! Found so many cute things! The associates were so nice and friendly help me with whatever I needed
What can I say the customer service there is excellent they've taken care of me with my losing my debit card and just being up front and honest and I really appreciate stuff like that and it's not every day that you can get that kind of customer service so I felt like they needed a note of recognition and a huge thank you for being helpful in my stressful situation of uncertainty of where my debit card ended up and now I know that it's safe I am pleased and they were going to try to contact me but my number has changed since I've registered with them but I know they tried so that's all that matters to me they deserve a huge thumbs up. Thank you Plato's
TOTAL SCAM! Plus the worst people around the area, super rude, they don’t know how to deal with costumers bu far. The female cashier called Lian, who check the clothes can’t be consistent with the judgements about not accepting clothes. Also, I bought the clothes from the store and never used but she said, they are not going to buy them back even tho they already had those stains before I bought them. Waste of time, sell online for better prices and kind people.
I brought in 3 REAL! Coach purses. They passed on 1 but tried of offer me $26 for my other 2. I saw other high end purses on the shelf for $75, $100, $300 ….this place is a JOKE! and a rip off.
Always worth it!! First place I got G-Star jeans from.. WINNING
Jayden was super helpful and efficient. I would recommend!
Careful who you talk to here, the information you get will change. The first time I came in, the owner told me she was always looking for larger sizes because they’re hard to keep in stock. She bought basically everything I brought in. Came back again recently and nearly everything I brought was refused because “we don’t like carrying big sizes like this, that’s not who we want in our store.” Plus size girls beware.
Not clear on the buying hour. I carried 2 full bags of clothes and they told me not accepting anything and asked me to come tomorrow, which is ridiculous. If you update the policy, you should update it everywhere instead of asking customers to go to a particular social media. Would 100% not recommend this place for selling.
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