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Reviews, get directions and information for Pleasant Laundry Malden Ma

Pleasant Laundry Malden Ma
Address: 293 Pleasant St, Malden (Massachusetts)
Phone: (781) 912-2094
State: MA
City: Malden
Street Number: 293 Pleasant St
categories: dry cleaner


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Reviews
Worst lazy ripoff laundromat around they fail to tell you last wash time online and won't pick up the phone
Very clean laundry please. The dry clean quality is very high as well with reasonable price. Suzan is one of the most friendly person you will meet! Love coming here
Obviously you cannot wash clothes here after 7:30pm. The place close at 9pm, and they don’t accept any wash after 7:30pm. According to the other reviewer, they don’t allow customers coming to just dry their clothes. Then why do they close at 9pm? I just wanted to wash my clothes, and that’s not gonna take 90 mins! I understand they do not want to push back their business hour for the last minute customers. Then put up a sign and clarify the rules!!
I brought a jacket to get dry clean. I have never gotten it dry cleaned before but was going to get other things dry cleaned and decided why not? The price was good, but not the service. The person asked if it was real leather. I said I don’t know isn’t that something they should figure out?. Anyways I came back and it was in a plastic bag between my other jackets. They showed me the wrist area and I didn’t think it was bad because that’s all they mentioned and all I could see. And the worker had the audacity to tell me that at least it’s cleaned. Well I would hope it would be! If you’re getting leather or pleather dryclean, BE CAREFUL! Now I can’t even wear my favorite Guess jacket anymore. Thank you Pleasant Laundry. Disclaimer that was a year ago or so. Hopefully they’ve changed. But still be careful with them
It was my first time there, I usualy don't do reviews but I had to give the attendant women a good review. She was super nice, and helpful and made my stay more easy. The place is outdated but clean and neat I think thats the most important thing when it comes to be in a place where you spend such a personal time. I'll definitely go back, I recommend the place 100%
If Dante had been able to magically transport himself to this laundromat, he would have been inspired to add a 10th circle to his literary hell. This place is the worst. I have to travel a lot for work, and ended up believing the "glowing" Yelp reviews of this place to take my laundry to. Come to find out--out of the two reviews, ONE IS WRITTEN BY THE OWNER. How do I know that it's the owner? Because this is the man who got upset with ME for HIS machines not working. Where to even begin...first of all, change machine is broken. That's fun. So, you have to go ask the guy for coins...not bad, but let us continue. The coin receptacles for the washing machines and dryers have probably not been serviced since the 70s and as a result EAT QUARTERS LIKE THEY'RE PIZZA. The machines don't register all of the coins being put in--3.25 for a SMALL MACHINE and 4.75 for a mid-sized machine, which is already costly. Owner comes out to basically help me baby-bird feed quarters into the machines. I'm busy. It's Sunday. I'm already here...so I take the extra 10 minutes to lightly cradle quarters into these basically-broken machines. Now, I'm waiting for the machines to fill up with water because, besides the fact that these machines are bootleg, they also don't have anything to take bleach--meaning I have to wait for the water to fill up in the machine before I can add it. TO MY SURPRISE, it takes FIFTEEN MINUTES I TIMED THIS for the machine to fill up with water. So, I'm already upset that now, my "quick" trip to the laundromat has been extended by 25 minutes. I ask the guy, who between incoherent grunts and meek attempts at "idunno" shrugs, basically communicates that it's going to be ready when it's ready...whoo-sah. So, I wait for the machine to fill with water. It's supposed to be hot water. That's the setting I put on. I've done laundry for years. I know hot water when I feel hot water. I touch the water noticing that there isn't any heat coming off it....COLD. No warmth, no heat. Nothing. COLD. I bring this to the owner's attention, saying...yo. I paid for hot water. I've been waiting for God-knows-how-long. Give me back my money. This man. He decides that he needs to tell me that his father bought this place, that he OWNS THE BUILDING THAT HE IS TOO IMPORTANT TO DEAL WITH LAUNDRY and then basically shuts himself off into his little office/laundry supply closet. Serenity now. I finished up my wash and dry and left--please don't make the same mistake I made by walking through that door. Plenty of other place to go to do your laundry in the area--and even some where the owners don't have to make up Yelp reviews to trick people to come in.
This ain’t it move along. Poor service old machines no free dry better laundry mats in the neighborhood
It's a pretty nice place and I'm glad that no one has decided to steal my clothes like at the last laundry place I went to. Friendly workers and clean clothes, good enough for me.
I starting using this laundry mat about two months ago, and was impressed with the cleanliness and friendly service , I've used all of the services they provide, and like the drop off service for the wash dry and fold and dry cleaning, i can drop off my laundry and dry cleaning and have them both back the next day, I just wanted Pleasant Laundry to know how much I appreciate their friendly and fast service.
Apparently you cannot use the dryers at this location unless you used their washing machines. I find this very deceptive as it is clearly a full laundry business with no signs stating you cannot just go in to use the dryers!!!!
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