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Reviews, get directions and information for PNC Bank Burr Ridge

PNC Bank Burr Ridge
"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: Willowbrook, Illinois 60527
Phone: (630) 920-6600
State: IL
City: Willowbrook
Zip Code: 60527
categories: financial service, bank


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Reviews
Less than helpful. Staff was rude and unable to preform the simplest of banking tasks. Too many other options with better service. Go elsewhere.
You would think that the assistant branch manager would know their products. Also he doesn't listen very well.
Never give a one star review for any Bank or merchandise. Very uncomfortable experience with this bank. The employee not call her name, she looks like a small leader there is not professional and very rude to customer. Because I complain the bad service, when I left the bank, she follow me, press my back. Ever after I ask her don't touch me, she still shamelessly follow me. When this happened, almost no other customer is there.
I absolutely love this PNC branch. I've worked with about 6 staff members now on the phone and in person in the past few months and all of them have been extremely helpful and kind. I ask a lot of them and they always come through for me. I feel so fortunate to have such a wonderful "small" bank experience with such a huge bank - it's all because of the staff members here! Thank you!
usually good with what I do here. I work in the area and I stop by here almost every week to deposit money. Now I have the workers here asking me 21 questions while Im depositing money or asking for change for the store I work at. I didnt know it was bank policy to ask their customers why they need change or why they are asking for a roll of quarters. When you go to a bank you expect to give dollars in exchange for coins, not be interrogated by the branch workers.
Veronica and Kelly are the absolute worst. I had fraud on my account and they are doing little to nothing to fix this issue. I don’t feel my money is safe here anymore. And will be canceling my account. I also will be going up the chain and contacting who we need to contact to get these issues fixed.
Surprised at the low scores. I use this bank for work. Every employee I've come in contact with has been nothing but super nice.. they even give my dog treats when I go through the drive up!
Very bad customer service. I wouldn’t recommend.
I'm fairly confident a pregnant woman on welfare accomplishes more work in a day than these schmucks.
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