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PNC Bank

  1. Buckner
  2. Crestwood Atm

Reviews, get directions and information for PNC Bank

PNC Bank
"Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals."
Address: 4727 W Highway 146, Buckner, Kentucky 40010
Phone: (502) 222-6266
State: KY
City: Buckner
Street Number: 4727 W Highway 146
Zip Code: 40010-9527
categories: bank, financial service


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00

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Reviews
Had a conversation about a an account issue I encountered when I transferred from BBVA to PNC. Went to the branch to discuss it. Del was nice and tried to help me out. Adriena denied there were any issues with the change over. Talked down to me for "mismanaging my accounts". I do some research when I get home and find that PLENTY of other consumer have had similar issues. I will now file with the Office of the Comptroller and Consumer Financial Protection unless this is corrected. PNC's responsibility is to hold my funds. I didn't ask for unsolicited business management advice.
This branch is hit or miss. Most of the time its a hit and every once in a while it is not. Overall I really like this bank and all of the options.
AVOID THEM! The manager Del Wesley actually just weekend manager makes up the rules as he goes. He's a real pain and that's the prevalent attitude throughout the rest of the staff here. I had to call his supervisor just to get him to cash a check. The process took a week! He didn't want to accept my signature even though it's the same as both the one they have on file signature card and the one in my passport! I have been cashing those exact same checks every week for a year with no problems at my old BBVA branch and now this guy decides it's a big issue. He doesn't really have much authority and isn't too smart and I get the feeling that he worries more about covering his @ss than providing basic services to long-standing customers. He also has a big ego even bigger than he his and he lets that get in the way. I used to go to another branch but BBVA has not been too successful and has been forced to cut back. First they cut all the benefits to the "Build-To-Order" account and raised the monthly fee. They're now the highest in town! Then they cut the Saturday hours at many branches and you can see where the trend is headed. My old branch was one that closed on Saturdays probably a precursor to closing completely and I was forced to come here. If Del would just do his job I wouldn't have any complaint but he can't even do the basic things well. I pay higher than average monthly fees and I expect them to cash my checks. That's their job. If your expectations are higher than mine, you'll be very disappointed with this branch. Customer service here is much worse than what you'll find at the regular BBVA. I would plan to avoid this place.
Do not take cash payments. Inconvenient.
Worst possible customer service EVER!!! Other PNC locations were cool.
Worst customer service I've ever received. Closed all 6 of my accounts after 20yrs because of this branch
i love this compass branch! been with them for years... very customer oriented
Unprofessional ....
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