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PNC Bank

  1. Gulf Shores
  2. Fort Morgan Bank

Reviews, get directions and information for PNC Bank

PNC Bank
"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: 250 W Fort Morgan Rd, Gulf Shores 36542
Phone: (251) 968-2500
State: AL
City: Gulf Shores
Street Number: 250 W Fort Morgan Rd
Zip Code: 36542
categories: bank, financial service


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00

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Reviews
Had a 30 year money market account with compass bank never a problem after the merger with PNC bank they closed my account without notifying me and sent it to the state of alabama they had my cell number and p o box which my statements came to but they said they sent the notification to my street address where I don’t receive Mail never have and they should have got it back return to sender anyway they closed my account and sent 6 figures of my money to the state which I just received back thank the lord but just want to say that was the worst experience of my life concerning a bank after shedding my account like that I would highly recommend to anyone to stay away from PNC bank.
Taking money from our Acct and a year later they continue to take money from us! You can’t call them to get help. Don’t open an Acct unless you want them to steal it from you.
Have not been able to access online banking since the BBVA merger. Tried the toll free number but couldn’t ever get anyone that was in the US. Went into the branch to get some assistance. No one waiting in the lobby and only one couple sitting in an office with a bank representative. Teller was pleasant and told me I had to be put into the queue. Two other bank reps sitting in their empty offices. They were not on the phone and did their best to not make eye contact. After waiting 20 minutes I asked the teller if there was only one rep that could help me and she told me no, the others were “busy finishing up.” I have been a bank customer since Compass Bank days, over 30 years. I’m done. Now looking for a new bank.
Have been with bank a long time.Went into this branch on August 25,2022 was treated terribly.I went in and sat in a chair waiting to speak with someone.The young dark haired woman hollered across the bank at me...and from there I felt like she was treating me as a criminal.Even though she had my license and bank account...she knew I was a customer.I feel if you cant understand that banking happens worldwide..not just in Alabama.You should not be employed in a bank.I regret my loosing my cool...but it was deserved.I drove to another branch that day and was treated with respect and was very happy.How can 2 braches of the same bank be so different.Will never set foot in GulfShores again.
Worst banking experience I have had. Ever since they merged from BBVA to PNC, it has been one thing after another. Now if you want to deposit checks you have to pay a percentage fee more than Walmart's just to get your money instantly. BBVA used to do it no charge. If you want to transfer funds to others who have the SAME BANK you have to have 2 accounts open. If you want to get your cashapp withdraw instantly, good luck sitting on hold for an hour because the branch can't release it. There has literally been nothing but negatives stacking up because of this switch, payments pend for ages, the app makes it confusing to see your ACTUAL available balance, and sometimes my card would just randomly decline for absolutely no reason then go back to working again hours later. Avoid PNC like the plague. I'm looking for a new bank.
Worst customer service ever, you try and accomplish a simple task paying off a loan and it takes months to do something that should be processed in a day tops. This company needs to get their processes straight or not even offer loans to people if it's this much of a hassle. DO NOT GET A LOAN HERE.
Corey helps me everytime I go in there and she is nothing short of extremely kind and helpful!!
Worst customer service I've ever experianced. It takes months to get anything done if you try over the phone. And literally a waste of time trying to walk in and deal with.
Very upset with the customer service. The ladies at the desk did not want to hear anything or help whatsoever. Needs better staffing.
Due to the multiple closing of all PNC branches within 30 minutes of my home I will be closing all 4 of my accounts and going to another bank.
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