PNC Bank

Try ask I think name was Tanya at this location a question about issue I was hVng she was not very helpful to me at all .and referred me tp customer service number ..;

Branch is always busy, with that said wait times can be extensive. Staff is super friendly, but not enough of them unfortunately. Parking is readily available as is the ATM

The past month very slow poor service. Closing of all the drive thru lanes one day forcing customer to come in branch and wait in linenot good for handicapped or moms with small kids very slow service in drive thru, and was told to come back another day to open an account because there officer was too busy and I was existing customer. This branch used to be very customer oriented has been horrible since combining with downtown branch

Always very friendly, the staff works hard to help everyone as fast as possible which can be difficult as they do get very busy at times. Saturday hours are short but I am glad they are open until noon on Saturday. It is a small branch so you may have a 5 minute wait at the counter but it is worth the wait.

Lisa, thanks for helping us open our teen's first account! I know the foster situation and my closed account from 7-8 years ago presented their challenges. The last minute accommodation was so appreciated- and especially after LOC CU turned me away for being a nurse!

The staff has always been pretty great but then hired an unarmed security guard. I guess they had a lot problems with people just wanting to stay warm with hats and be able to see with their glasses on which is more likely. Either way. I don't like being cold, I like being able to see and I especially do not like being deprived of basic human rights. Especially when I'm paying them money just to have a checking account on a students income. There are a lot of banks Brighton. I'm switching to Comerica.

Amy at the front desk assisted quickly and resolved an issue with ease. Would recommend the Howell branch to anyone in the area.

Service seems to get worse and worse every time I go. Very very slow customer service. Takes a minimum of 15 minutes to make a deposit… don’t go if you’re in a hurry!

Not an endorsement of pnc as a whole but the people who work at the howell pnc branch are the best most helpful people have loved working with them!

Super great staff! Always friendly and willing to help. Lisa Soluk was so helpful and friendly helping me out with a new account!