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Reviews, get directions and information for PNC

PNC

Description

Come see why banking with the PNC Bank MARKET PLACE CROSSINGS Branch, Kentwood, MI, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments.



"Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals."
Address: 6616 Crossings Dr Se, Kentwood, Michigan 49508
Phone: (616) 554-8815
State: MI
City: Kentwood
Street Number: 6616 Crossings Dr Se
Zip Code: 49508
categories: mortgage brokers, investing service, automated teller machine (atm), bank


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Reviews
Been using this branch for the last 5 years Friendly people every time I've gone here, never had any issues with my banking needs. 5 star EDIT: Well the branch changed some time ago and it is no longer a "bank" as I went in to deposit some money I had saved up and the lady said it's now a financial institution or something and I could use the ATM if I needed to do any banking. Kinda disappointed as this branch location used to be great for me and I never had any problems. So I don't think my rating can include the current state of this location. 3 stars, not a "bank" anymore.
I have had a personal account here for years. After they had asked a hundred times I moved my business account over around 3 weeks ago. Yesterday at 4:07 pm on Sunday March 8th I tried to deposit 2 checks totaling 2383.63$ through their ATM. The machine didnt read them and obviously was broke and didnt return them when I clicked return check. I thought no big deal I would go in this morning and they can pop the machine find my checks and deposit them. When I went into the bank this morning the branch manager told me "We won't open the ATM for just anyone". We have to file a dispute and it will take 10 business days. He admitted he could open and look but refused to do so. Stating it would take up to 10 days before I would even have an answer. I am sorry I have had this happen at other banks and they never had a problem finding my checks or resolving my problem quickly. Unfortunately I have had to get the police department involved at this point. Have wasted hours on this, unnecessary anxiety and consternation with no answers other than a "sorry about your luck" Decent bank until you run into a problem then their best solution is 10 business days.
I was there to open a business account and leave my current bank. Let’s just say the woman in the office on the right side is the reason why the bank will never get my business!
These guys are great. Had them for over 3 years. So far a joy. I wish we switched to them years ago.
This branch has bad reviews for a reason. Save yourself the frustration and go to a different PNC location
Completely dismissive to me. Horrible. How about treat people the way you want treated
Banks have escalating team members Yes to escalate problems for the customers
Bank charges alot to cash a check.
Consistent great service
Literally worthless.
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