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Reviews, get directions and information for PNC

PNC

Description

Come see why banking with the PNC Bank VERNON HILLS TOWN CENTER Branch, Vernon Hills, IL, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments.



"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: 1250 S Milwaukee Ave, Vernon Hills, Illinois 60061
Phone: (847) 793-2244
State: IL
City: Vernon Hills
Street Number: 1250 S Milwaukee Ave
Zip Code: 60061
categories: investing service, mortgage brokers, bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 13:00


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Reviews
Terrible customer service experience at PNC. Went in to my local branch to bring the necessary paperwork to close out an account for a family member who recently passed. They told me they need a specific form, which I had with me, that needs to be notarized, but they would not be able to notarize it because I don’t have an account with them. So frustrating. My family member has an account there, that’s what I am doing there! So now I need to go somewhere else to get it notarized and then go back and close out the account. Making things difficult, just to be difficult, that’s not good service! Now they can guarantee I will NEVER have an account at PNC with this awful service.
Long story short, I've had one hell of a year & found myself in a financial pit. I finally took the initiative to make an appt with Ryan. This guy was the most helpful, understanding, and personable banker I've ever worked with. I can't begin to express my gratitude for taking the time to thoroughly understand everything I'm up against & have a friendly conversation with someone who was able to get me back on track. Thank you, Ryan!!!
Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.
we opened online account with PNC online in response to their 300.00 offer, never received documents from the bank to complete account set up so in two weeks went to the bank to complete account set up. Manager told us not to worry about delay and promised to extend our time line for the direct deposit to get special offer. The extension was never done and we never received promotional money.
Pulled up to the drive through, pressed the call button 3 times because i had a question, no one answered, but they proceeded to help the person who came after me in the next lane and had sent their items up the chute already, so i left, very dissapointing pnc..
Worst customer service ever! Couldn’t get a signature card updated as no one knows what’s going on and everything is “AGAINST OUR POLICY” Left hand doesn’t know what the right hand is doing Moving our accounts.
This branch has amazing customer service everyone is respectful and nice and all the employees are super friendly. Highly recommend it!
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