We are a well established, full service, Medical Billing Practice, in business since 1998!!
Positive Results began operation in February, 1998, when Georgia J. LeSiege recognized the pressing need for a quality medical billing service in the Western Massachusetts area. Georgia represents over 30 years of professional medical billing expertise, both from independent practice, and hospital-based settings.
Positive Results prides itself on employing the most qualified staff available. All of our staff undergo rigorous ongoing training during the course of their employment. We promote ourselves as "The Best", and expect only the best from our staff. We are confident that you and your patients will receive the highest level of customer service.
Charge Entry Services
Positive Results realizes that Charge Entry is an important step in controlling revenue. Many of our clients wish to maintain control of this process by having their staff enter patient demographic information, and post each day's charges. However, if you prefer, we will customize your service with us to include these tasks.
Either way, our medical billing process will integrate your charge entry procedures seamlessly when you choose Positive Results as your practice's billing vendor.
Payment Posting
Positive Results will arrange to have all of your payments sent to our post office box. Each day, all payments received will be posted into the system, and a deposit will be made directly into your bank account via remote desposit scanning, within 24 hours of receipt of the payment. Positive Results has no negotiable rights to your account.
Co-pays and other self-pay amounts collected at the time of service are also generally entered by your staff. Positive Results will track these amounts separately for you, as they are not included in the calculation of our fees.
A reconciliation is provided each day comparing all payment postings to actual deposits. This reconciliation can be used to monitor not only the deposits made by Positive Results, but those prepared by your front office staff as well.
Medical Billing Review and Follow Up
The most important aspect of Positive Results' billing services is our aggressive, detailed review and follow-up procedures.
Each EOB that is received is scrutinized to ensure that each charge was paid correctly by the carrier. Reviews are conducted on a daily basis, correcting any data entry errors that may have occurred. However, we never make any coding decisions without the provider's authorization.
Our staff regularly and completely reviews your Aged Accounts Receivable, line by line, to determine why amounts are past due. Patient balances are reviewed on a monthly basis to ensure that accurate bills are being sent out. After several collection notices are attempted, the patient will also receive internal collection calls. If these attempts fail to produce adequate payment from the patient, the account will be forwarded to your office for decision on outside collections, or an account adjustment.
Positive Results prides itself on receiving very few calls from patients regarding problems on their account. However, a toll-free number is provided for any patient who needs to discuss their account.
Call us today at 888-442-4484 and see how we can help you realize the maximum possible revenue from all your practice's receivables.
Reporting
Positive Results is committed to keeping you fully informed of the financial status of your practice.
A completely secure client log-in section has been integrated into our site to assist you in receiving these reports in a professional and timely manner.
We also work with our clients when required to create custom reports designed around their individual practice requirements. Please call us to see how we can get helpful, timely reports to be an essential component to improving the profitabilty of your busy medical practice.
