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Reviews, get directions and information for Post Office-Eastland Center

Post Office-Eastland Center
"Visit your local Post Office™ at 17375 Harper Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 18000 Vernier Rd, Harper Woods 48225
Phone: (313) 521-2070
State: MI
City: Harper Woods
Street Number: 18000 Vernier Rd
Zip Code: 48225
categories: post office


Reviews
This experience was very positive although it began as a problem. Postal worker Freddy Young called me the next business day after I reported my package missing. Freddy listened to what I said and then looked into my missing package. After speaking with him the package was delivered to me that day! He called back to follow up and make sure I received the package. The outstanding customer service was quick, effective and very appreciated.
Just went up there to buy stamps and the door is locked for no reason. They close at 4:30. Was there at 3:30. This same post office routinely delivers my neighbors mail to my address and mine to other addresses. I thought I got stiffed by an ex employer on my final paycheck but they delivered it to a lady two blocks away. Thankfully she was decent enough to knock on my door and deliver it to me.
I'm giving the benefit of the doubt here and giving three stars despite my frustration.. I know I seem like I'm nitpicking but I can't really help it. I had a package scheduled to deliver this Monday. It still hasn't arrived and whenever I go to Walmart to check it says delayed, however when I track it using the USPS website they say my package left the Detroit Michigan distribution center on Wednesday, about 4 a.m. I'm not getting any updates other than that, and today it says "your package will be arriving later than expected", which I already can tell because it's Friday. This is why I personally give a 3 star review.
I bought stamps in July 2020 and a male spoke very Inappropriate and unprofessional to me. I receive morning emails from USPS daily on mail being delivered that day. They held on to my work check for a week, but sent all the Junk mail. I called that location and a male worker was rude. When I asked for a supervisor, then my check was delivered in 15 minutes. I do appreciate the professionalism and respect the female staff members showed me.
This is the second time they “attempted” to deliver my package but somehow they delivered the other packages. So, please tell me how you successfully delivered all my packages but one on the same day and time. This time I caught the post worker on camera pulling up to my house for about a min or 2 and pull off. The times match and everything from the attempt and my camera.
I would never ever recommend this particular post office to any one!! It's obvious the clerk did not put my express in on time to be delivered on time because it still isn't delivered and it's 3 pm!!! I paid 35 dollars and some change to get my moms mother's day gift to her via Express; What a waste!! She really needs whats in that box and She had things to do and is being held up because of your carrier not delivering an EXPRESS in timely fashion!!!! I want my money back today!! Also, your phone lines are a complete joke!!! I've literally been on the phone to talk to a customer representative for 1 hour, 15 mins and 2 secs...I guess the customer doesn't matter. I WILL start using UPS and FEDEX from now on. The postal service has went all the way down the drain. You should just close if service is going to be so below sub par!! I will be contacting the Postal General about such losey service and late EXPRESS packages!!
If I could give minus 1 star I would do that. After 3 days they didn't deliver my package with bushes in the way as an excuse while they still deliver some mails, a staff promised they would redeliver on Monday. Then on Monday they left a note that they missed me while I was at home all day. I called the station to clarify, their excuse was the package is too heavy. Goodness, the package is just carry on luggage for my 9 and 7 year old boys, total weight 9.3 lbs
I live in the Detroit area and this postal office only takes about 15 minutes on foot for me to reach. I was a little skeptical about using this particular branch as a service provider, lots of people were also complaining of no mail being delivered on time here. I came in on a Monday just maybe 15 minutes before closing, this was also my first time being inside of a USPS building. The woman who serviced me was very informative and helpful with me addressing my package. I used international mail service to deliver a package to Taiwan in Asia. My friend received my package in just 9 days. Great service and I will visit again sometime when making further transactions.
How is it that these people have a sign posted to end cell calls before approaching the desk. However the postal carriers talk on their phones with headsets while delivering mail and make big mistakes delivering mail to wrong addresses.
Decent post office, I understand they aren’t too fond of dogs after the video that went viral of an attack. However to not even put any effort into getting someone their package is a tad ridiculous. Waiting four days to get my package, dog has been locked up for four days, just so that he/she can give my package. I literally had to wait on my sofa and gawk out of our door until the the mail came. I still think that the mail carrier would have just walked rite off even with our door open and a sign that says dog put away posted. A tad too careless. Thank goodness I had been gawking out of my door for hours. Otherwise another few days probably would have went by.
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