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Post Office-Mockingbird Finance

  1. Dallas
  2. Dallas Post Office
  3. Dallas Finance

Reviews, get directions and information for Post Office-Mockingbird Finance

Post Office-Mockingbird Finance
"Visit your local Post Office™ at 4740 W Mockingbird Ln! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: Dallas 75209
Phone: (214) 353-2752
State: TX
City: Dallas
Zip Code: 75209
categories: post office


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Reviews
Very very bad place. I have reason to believe, due to my experience and those of other reviews here, that packages are intentionally being stolen from this location. If you must come to this location, MAKE SURE YOU GET A RECEIPT. We left our very expensive designer shoes in the drop off bin and they were never seen again. Label was not scanned so we have no evidence that we dropped off the package. I filed a complaint through the inspector general so hopefully they start an investigation of this location. Do not trust USPS!
If I could put 0 stars I would. Horrible experience. Definitely do not recommend. they lost my package and customer service agents were not able to help or assist. no refund was issued. Extremely bad service - waste of time and money.
This is the worst post office in the city. Will lose your packages to the point of having to be paranoid every time you get a package because it will get lost. They will say it’s been delivered at front door or in mail box. It will not. They won’t know where or how to find them, even if you go in person. These people are lazy and don’t wanna work. Only 1 cool dude named Gary will find your packages if you can get a hold of him. Whoever runs this place should be fired. This has happened over 20 times. What is the point of telling a person their package was delivered when it never was.
Got there right after work when they were closing up. Used the kiosk to print a shipping label, paid and everything only to find out the machine was out of the printing paper. Employee basically just said too bad so sad. She had an out of order sign laying UPSIDE DOWN on the counter next to the machine. So now I am out the money to ship and can’t get it back. On top of that my package can’t be mailed today. I know USPS is a mess but I’ve never had an employee just straight up tell me I wasted my money and they wouldn’t help me.
Usually long lines with only one person working the counter. The staff is usually very rude, slow, and generally uninterested in providing any sort of assistance. Sometimes the place will be randomly closed for an hour and a half for lunch In the middle of the afternoon. Sometimes they don’t open up on time in the morning.
I usually don’t post reviews, but I felt this was necessary. I live in an apartment near this post office and ever since March, I have gotten no mail. I called my apartment front office and they said that the post office had stopped delivering mail or taking the time to put it in the mailboxes at the complex. When I went to the post office to retrieve my mail, they were rude and treated me like I was stupid. They told me the apartment had lost my mail and that they didn’t have it. No one would help me and so I still have not found any of my lost mail which included packages. If I could give zero stars I would.
This is not a “United States Postal” office. It is a “Texas Post office”. I learned this when I was traveling from out of state and trying to send a small first class package internationally. Apparently because I didn’t have a Texas address I couldn’t mail the package. I felt embarrassed that I was in the wrong place. In all seriousness. In the guys defense... it was a difficult Danish address that he would have had to try and type in. My return address wasn’t easy either. The return address being in another state gave him a shaky escape route to not send the package because I wasn’t a TX resident. Anyway... long live the the Texas Postal Service!!!! #sarcasm
I don't even want to give a star at all. It is 12/29/22 st 2:00pm and the doors are locked no one can check their PO Boxes or send mail.
I've honestly never had a bad experience here. Are the employees super bubbly and friendly? No, but I don't need them to be my friend I need then to ship my mail.
AWFUL... no customer service whatsoever! I need to mail something and I prepare it at home. After standing in line, I'm told that I need to complete one of THEIR forms and return to the end of the line. UPS takes my packages immediately without a line and without asking me to do their work for them. THIS IS WHY THE POST OFFICE IS FAILING!!
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