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Reviews, get directions and information for Potlatch No1 FCU

Potlatch No1 FCU
"P1FCU is a member-owned, not-for-profit financial cooperative. We have grown to now serve members in 19 counties in Idaho, 8 counties in Oregon and the entire state of Washington. We were organized by a group of individuals with the desire to make lending more readily available for employees of Potlatch Forests, Inc. Over 80 years later we are staying true to our organizational values while servicing members in a tri-state region."
Address: Sandpoint 83852
Phone: (208) 255-5493
State: ID
City: Sandpoint
Zip Code: 83852
categories: bank


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Reviews
Chris is fantastic! She opened up my business checking/savings account. She was just awesome! I will be switching my personal banking needs over to P1FCU now.
Cheryl at the ponderay branch is amazing! I was so frustrated with my online enrollment bot working and she very patiently helped me get enrolled!
Nichelle is absolutely amazing. She was able to get me in during my self caused emergency with no appointment and I left in under an hour with the loan that I needed for new snow removal equipment. Kind, caring and absolutely on top of it!!!
I like this branch and I like the overall service of P1FCU but I do not like that they refuse to issue debit cards on site. If you need a card you have to wait a week for it to come in the mail. It's 2021 and P1FCU is failing to move into current Banking practices that their competitors have done for a very long time.
After going there many times I have developed a relationship with the staff and they treat me like I'm wanted. I couldn't ask for better.: If you have a checking account with them, they charge after a certain amount of transfers so be aware of that. I wasn't told that at first, they dropped the fees after I talked to them. But, that is my only complaint. I was told they have that fee in every credit union/bank. I can't be to harsh. I highly recommend them.
P1FCU IS THE BEST A+ for a credit union you can trust. And the best interest rates on your next purchase.
This place is hell, it took me more than 4 weeks to receive my debit card, you can't get anywhere with a representative if you have no idea their names or extensions, or even better the managers don't even answer their phones 75% of the time if you do have the extension.
I will not be banking anywhere else! Both my business and personal accounts are run though here. The staff is quick efficient and friendly. I recently got a loan through them to purchase a vehicle and the loan officer walked me through all of the steps while catering to my insanely crazy schedule and restricted timeframe! My 17 year old dachshund also loves it and perks up every time we go through the drive thru anticipating his treats. Thank you for all you guys do! Also being open on Saturdays! HUGE plus as a business owner!
I’ve had the misfortune of dealing with P1fcu on 3 separate occasions with 3 different people and they have all been borderline rude, barely interested in why you called and they’re in no hurry at all to get something done for you. They must have an unshakable customer base to have such a devolved sense of customer service. We are fortunate enough to be able to choose who we allow to lend us money, NOT the other way around and I surely would NOT give my business to P1FCU. They don’t deserve it.
Set an appointment and they were way past the appointment time. Let walk-ins in front of me. I got tired of waiting and walked out. No point in making an appointment there.
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