Pro Shine Car Wash

I would be embarrassed to say I was the owner of this s**t hole. I have been bringing my mothers car here for her many years and I have noticed a decline in employees and management attitude. They could absolutely care less about Customer Service, they try to be professional for the business but it’s not working. They seriously need some in-house training. They totally act like you are a bother to them for being there. Don’t interrupt their side conversations and giggling or you will get the side eye! I took my mothers car back to her and she takes it for a ride the next day and calls me and asked where did you take the car to get cleaned son. I explained the same place we have always went. She said do not ever go back there. We will find another place to visit that wants our returning business. I told her that’s fine by me, and I could not agree more by her decision. Save yourself the time and money and go somewhere that will appreciate your business.Services: Auto detailing

Good afternoon. My name is Adam. I just visited your location about 20 minutes ago. I have been coming to your location for years. The last few visits I have seen a big decline in service and quality of service, and today was the final straw. I purchased an express detail for $70. I get that it was on the warmer side and you were shorthanded, I do really get that since I worked in retail for over 20 years. Today's service was really unacceptable. The interior ebony leather you can easily see what was missed and what was not missed has brown smear marks in the back and front seats I have plenty of pictures. The express wax was never applied. The rubber mats were just hosed down with water they are still very dirty driver and passenger side. Sale# 61764193287

Been coming here for years and over the last couple months it’s gone straight downhill. Expect to be here for well over an hour for a mediocre wash. Even have to wait 20-30min for the drive through exterior wash. This place needs new management or it won’t last much longer

Went with "Professional full service car wash" they didn't perform what needs to be done. Dirt's are everywhere outside, inside, wheels. We need to tell them and point where it needs to be cleaned. They are so ignorant. Remember you are not doing it for free. Management needs to take this seriously else you are going to loose all the customers.

Horrible experience. My fiancé took my car to be detailed due to a battery leaking in my back seat. They barely treated the stain at all and then didn’t actually detail the test of my car and it cost us $80. Then we call and speak to the manager “Flip” and he says he’s going to make things right. Has the detailer call me the next day and she says she thought she was only supposed to clean the back seats where the stain was. That’s not what we requested. We requested that plus a FULL INTERIOR DETAIL which I did not receive. After sending pictures and emailing with Flip he assured us he’d call and get this taken care of. Then never calls us back, doesn’t respond to texts and the car wash doesn’t even have a voicemail set up. Never take your vehicle here as the employees and managers clearly don’t care about their customers.

I have been coming to this business for years. I brought a $73k sports car here once and when they handed it back to me I went across the street to fill up with gasoline. That was when I noticed that the rims were only partially clean. I then started looking the car over closely. There were large areas that were still dirtz and the very expensive engine was covered with soap. I brought it back immediately and showed the guy who did it the areas that were missing along with the manager. They took care of the problem and gave me my money back for the wash. I decided to give them another try. They are really not as good as they once were. I have to constantly point out areas that they missed. And today, February 8, 2023 the employee who I gave the key fob to, DROPPED IT IN THE DRAIN FULL OF DIRTY WATER!!! Why was it not left in the car in one of the cup holders like they have always done?After about 30 minutes they dug it out of the water. Just something else that I have to deal with now. On top of that the price of the same wash that I normally get was $14 more than the last time I had it done. Paying over $70 for a wash and spray on wax you would think you would get a decent job. The manager shows up and without even acknowledging me standing by the door he gets down and starts looking for the key. Afterwords, he hands me a form to fill out. No “I am sorry for the delay inconvenience, nothing. Just handed me a clipboard and went on about his business. I worked in management for a very large corporation for 34 years and from my experience the manager needs some interpersonal skills training. Too many car washes in town to put up with this.Services: Vacuuming

First I want to say is that I get 2 cars washed there . But maybe not now I just went and they had 3 car there, they said they would be able to get to my car . So I went to Another car wash which did a great job . How can a business tell a customer they do not have time . A real shame

This is the worst car wash in the world. It literally took 5 minutes to accept my payment for the wash I chose. I service stunk so bad I have to tell family & friends how horrendous this car wash is. If you want to get a good car cleaning go elsewhere I certainly seen much better washes than this dump.

It’s a good wash, but the slowest wash I’ve been to. If you’re in the Chicago area, try a Fuller’s car washService: Auto interior vacuuming

This is the worst car wash I have ever been too. I paid for the professional wash, Mats were not cleaned and inside was barely even vacuumed or wiped down. Never returning