Do NOT buy wine from this company. We did a wine tasting with them, and it was okay. They only sell wine by the case 12 bottles. We bought a case and was told a price. About three weeks later I was charged. The amount I was charged was $64 more than what I agreed to. We’ve been communicating with them for a few weeks and have no solution. They said it was shipping and handling but that didn’t equal $64. I said I wanted to return the wine then. It’s been 5 days and I still haven’t heard from them. Extremely dissatisfied and they don’t care.
I'm at one of your wine tasting right now, as I'm sending you this message. My sister Melody Sims and I are at the Whitney in Detroit, Mi. I have never felt like an outcasted/outsider in my 58 years of being on this earth until now! Bryant is the only representative that is holding a conversation with me and my sister. While Pete and Ryan are socializing with the other tables/guest without coming near our table. Maybe, we have a sign on our table that warns Pete and Ryan to stay away. Well, I will take the hint and stay away from the next PRP Wine Tasting and I will tell all of my friends and co-workers from the Non Profit world and City of Detroit. As they say you never know who you are servicing and speaking to.
One of the few recent places I can remember where the staff WASN'T incompetent, unmotivated and/or a bunch of jerks. Recommend.
I was ignored. The people that were with me were ignored also made to feel uncomfortable. They have great wine but poor customer-service.
The people working were great and helped us with everything we could ask for.
Very clean environment and great staff with great customer Service.
