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Public Storage

  1. Saratoga
  2. Sunnyvale Storage

Reviews, get directions and information for Public Storage

Public Storage

Description

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.



"Find storage near you at this Saratoga Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention from on-site managers that we've been giving for nearly 50 years. Come visit us in your neighborhood!"
Address: 12299 Saratoga Sunnyvale Rd, Saratoga (Californie) 95070
Phone: (408) 849-4012
State: CA
City: Saratoga
Street Number: 12299 Saratoga Sunnyvale Rd
Zip Code: 95070
categories: storage facility


Opening Hours

Monday: 09:30 - 17:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 09:30 - 18:00
Sunday: 09:30 - 17:00


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Reviews
Jennifer was AWESOME!!! I came in to check my reservation and she notice that my monthly payment was not as I thought it would be. Well she went work doing this and that and there was a Memorial Day special going on and SAVED ME A LOT OF MONEY . She helped me set everything up on my phone and walked me through the e-rental while I was in the office with great patience. She helped me download the Public Storage app we set it up with automatic payments . SHE WENT ABOVE AND BEYOND, ASK FOR JENNIFER SHE IS THE BEST!!!!
Jennifer did a terrific job reserving a storage space for a small car for us. She was very helpful and supportive. If we need a storage space for any reason in the future I would definitely rent the space from her.
Jennifer helped me get a better deal than I expected. She was very helpful in guiding me with the mobile app setup as well. Ask for Jennifer, she’s great!
Jennifer and Maria were tremendous in helping remove the June rent due to a customer service issue, because no one was in the office on the 31st May. Thanks for the incredible customer service!
I am so fortunate to work with Rochelle, property manager at PS Saratoga! I was so nervous about having my possessions in a storage facility, but Rochelle has made me feel comfortable, relaxed, and given me peace of mind. She answers all questions I have many, responds promptly to any voicemail, and helps me with all concerns. She's very good at making sure the facility is clean, well maintained, and 100% secure. I wouldn't store my stuff here if I felt otherwise. I was really nervous, but am much more calm now. Rochelle is responsible, very friendly, and PS is VERY lucky to have her. I've seen many unreliable storage managers who didn't seem to care or take pride in their work. Rochelle does, and that matters! Thanks so much, Rochelle.. for making me feel safe and secure! And Jennifer, too. She's also fabulous. James is also top notch. You can't get any better than the three of them! I do have one big issue though.. Why is there no second level of security at the elevator here? Most PS facilities have a second level of security. Saratoga doesn't. Please please get this fixed. This has nothing to do with the property managers it is NOT Rochelle's fault nor her responsibility, but PS corporate. The elevator keypad doesn't work. I don't like how this location, even being in Saratoga, doesn't have another code box to access units. Corporate is impossible to reach and this is a big deal.
Jennifer was amazing with my public storage experience! She was extremely nice, knowledgeable, and showed me around the units. She was able to clearly explain everything for me, as this is my first time using a storage unit. I came right before closing but my unit was too small and she went above and beyond, helping me with all the options for this location and other locations as well, ultimately helping me secure the perfect spot. She stayed after hours to help me out with getting the right spot at another location and refunded my original unit. Highly recommend this location and company. Thanks Jennifer for making my storage experience fantastic! 10 stars for Jennifer!!
This is a really nice facility. It is clean and well run with coded security entrance and exit gates. I worked with the property manager, Rochelle, who is super nice and accommodating. She explained everything I needed to know thoroughly and patiently so the whole process was seamless. I needed to wait a couple of months for an interior unit to become available to store my books so she put me on the waiting list. As soon as a unit became available, Rochelle called me as promised and the booking was handled quickly and smoothly. I couldn't be happier, which is an odd thing to say about a storage facility but Rochelle makes this place special.
My experience with Public Storage has always been a pleasure. The property manager, Rochelle, has been my main point of contact here when paying my storage & many other things. She always has such a positive outlook on work & takes the time to ask me how my day is going every time I go there. She is a great addition to your company & I truly value our talks when I come into there for moving boxes or to pay my storage. She is super knowledgeable about the company & has always been a pleasure to interact with. Thank you for your dedication to the company as well as how you strive to assist me, as well as everyone I have seen you encounter.
Came into office to pay my storage bill. Jennifer showed me new Feature Down Load Public Storage App on my cellphone & patiently showed me how to set up account & Test Gate code on App. Now I can get in & out on property faster. She put in Rent Rate Decrease to Lower my Rent on 2 units. Beyond Grateful & got Best Public Storage Experience. Come By See Jennifer help u Rent storage unit or Buy Moving Supplies.
We have been so happy with having a unit here. Rochelle has been amazingly helpful and supportive. It’s a weird time to be packing up your life and having never had a storage unit we had no clue about how to go about it. Rochelle has been so patient with our endless questions and is always so willing to help in any way. We know our precious stuff will be safe while it’s there and that it is a huge relief to us. Very grateful!
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