Publix Pharmacy at Lakeland Regional Medical Center

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"Fill your prescriptions and shop for over-the-counter medications at Publix Pharmacy at Lakeland Regional Medical Center. Our staff of knowledgeable, compassionate pharmacists provide patient counseling, immunizations, health screenings, and more. Download the Publix Pharmacy app to request and pay for refills. Visit Publix Pharmacy in Lakeland, FL today."

Address: 1324 Lakeland Hills Blvd Ste 203, Lakeland 33805

Phone: (863) 284-1834

Website

State: FL

City: Lakeland

Street Number: 1324 Lakeland Hills Blvd Ste 203

Zip Code: 33805-4543

categories: grocery store

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Reviews

If I could give this a negative review I would eagerly, rude dosen't even begin to describe how just down right mean the pharmacist and techs are. My father has used this pharmacy for quite some time because it was convenient since he works for the hospital, however prepandemic there were one or two employees that you would avoid and always some mistakes or carelessness but oh my in the last year they have spiraled out of control. Every employee you speak to makes it clear they do NOT want to deal with anyone or anything. They have made countless mess ups , have hung up on my mother when she was in the middle of asking about one of my fathers new medications. And argued about a medication wanting us to pay full price out of the blue when the insurance had not changed which took more then a week to get sorted which ment he had to do without. This and many more reasons that would make list review far to long have pushed us to change locations. Good luck!

If you are smart you will go someplace else. Every month there is a mess up on my meds and it take days to get it corrected. They cange thier hrs like the wind the web site tell us they open at 8 am and close at 10 pm butvwhen you get here the have window signs that say they no are open at 9 am and close at 7 pm. This place is becoming like the generic of pharmacies. I have been getting my meds her for yrs but i an changing pharmacies asp. I am sure that they will not care much from that attitude i always get from them qhen i call to ck on my meds. If i dont call and ck on them it will be like driveing all the way here and a sign saying closed or some Other thing like not having my meds right and telling me its someone else's fault.  This place has become so stressful to gets meds at. If I was you I would drive right on by them.its like all the other democrate ran things and places!!, in total shambles and completely disorganized.

The service is good, prices are good. However, they do need to have both a technician and a pharmacist working the overnight shift. I have already spent 6 hours in the ER, waiting and waiting. Then I have to wait for 30 minutes to get my prescription that was sent over an hour before that. It's too much for one person to do efficiently, even on the overnight shift.

I have a pain med that can be filled on a specific date. I was there at 12:15 am and was told they couldn't fill it until 8 am. Got the third degree on why I couldn't wait until my regular pharmacy opened. I was in pain and out of my pills. Filled it here before after midnight with no problem. Pharmacist said they shouldn't have done that and that she was going to report it to the manager. Very rude and condescending.

Had surgery and the hospital pushed us to use the publix pharmacy in the hospital. My Fiancé  went to get my meds while I was waiting to be discharged. About 10 mins later my fiancé called me in the verge of tears because of how badly they treated her.  I asked my nurse to take me to the pharmacy, once there they were also rude to me and wanted me to pay full price for my med WHEN I HAVE TWO health Insurance’s on file at the hospital.  The pharmacist said they didn’t know you could use two insurances which is absolutely ridicules.  I will never use the publix pharmacy at the hospital again.  6/13/21 6:15pm

Came to pick up my son medicine the lady asked me 1000 questions like I’m not the mother and she was so rude and disrespectful never come in there again which my pharmacy Bad customer service‼

I dont like them most of the people there are very very rude. They will not go out of their way to answer questions or check on anything. I had to get a refill and they claimed my insurance was no longer active so I called them standing inside the pharmacy and insurance had no clue what they were talking about . Insurance asked to speak to Pharmacist who refuse to talk to them and threatened to call security. needless to say I left so not to cause a seen  as I was already in pain. Just yesterday I got out of hospital from having a procedure done  had to go back up there this morning to get scripts. there were none according to them again Im in pain and can barely move. I called the nurse on the floor I was at the sent 5 in I explained what they said and she told me they were sent down but she would physically walk them down there. you all ask why dont I change pharmacy well I can cant because of the insurance that I do have. All I have ever had from them is a hassle

Great prices but the customer service is horendace. What ever lady answered the phones 12/23/18 around 8:05 AM was absolutely rude and this will be my last time visiting. She was uppity and had snide remarks and seemed to be heartless concerning others suffering. She cut me off mid sentence without any empathy to how difficult it is to talk in my condition. I hope management sees this and takes firm action. Good bye publix,...hello walmart.

Just out of surgery waiting on medication and there is a massive line with LRH employees getting flu shots and getting a gift card. They should have one person dedicated to do that, since people like myself in a lot of pain and just wanting to go home had to wait close to 30 mins. Someone need to figure out something for this instead of making people wait who needs their medication.

Love shopping at Publix and wouldn't get my prescription filled anywhere else. Last night i was in a lot of pain, emergency department forgot to list one of my prescriptions and the pharmacist informed me who to speak with and was taken care of. Thank you

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