Quality Dairy Co

I asked to speak to the manager, and he said to look at the cameras? His name is Lamar and was very disrespectful. He told me he was the manager, there were other employees and mangers saying I didn’t do that. I’m confused as to why I’m not allowed to go to that store anymore.

I went to QD and two times the cashier throw my money on the counter and the manager told me its no law that says they have to put it in your hand. Thats what the manager told me. Now im watching yall put everyone else change in their hand. Im feel kinda out of place, im calling corporate in the morning.

Lansing road and Canal location. CSR yelled at me...for no reason. She said “you’re not listening”. Really too bad because I go to this location everyday. Now I will drive out of my way to not go there. This seems to be a common problem for this CSR at this location.

I purchased a gallon of skim milk two days ago. It has a best buy date of Nov. 22. The milk soured. Kyle at the W. St. Joe and Waverly store stated she would not me to exchange the milk because the milk was half gone. Of course it was half gone, we drank the good part until the milk soured. Great customer service - NOT!!!.

I've been to two separate locations where my out of state license was refused and location 13 turned down a Federal, nationally recognized form of identification. I was also treated very rudely by both the downtown Lansing location and the west Lansing location. According to the Michigan We Card Assurances Acceptable Forms of Identification are: An official Michigan operator's or chauffeur's license, an official Michigan personal identification card, or any other bona fide picture identification which establishes the identity and age of the person. Please train your employees about the validity of federally issued forms of identification. Forms of identification such as a passport our residency card prove the legitimacy of an individual's right to be in the country. And in case you are unaware, federal laws supersede that of any US state.

Manager at Jolly rd and Dunckle QD was not following company policy. She was not wearing a mask or gloves while restocking sandwich cooler. I recorded while I asked why and she just kept saying have a good day. I would give 0 stars if I could. I am very disappointed in the lack of concern by Quality Dairy employees for public health and safety.

Be prepared to be refused the purchase of alcohol if any member in your group does not have an id regardless of obvious 35+ age.

Always a pleasant experience. My favorite QD in Lansing.

It's a Q.D. they are all over town

the people working are very friendly and patient.